Monarch chief Andrew Swaffield 'devastated' at closure

  • Published
Media caption,

The chief executive of failed airline Monarch tells Today projected losses were too great to stay operating

Monarch chief executive Andrew Swaffield has said he is "absolutely devastated" at the airline's collapse.

Mr Swaffield said the decision not to continue trading was made on Saturday night after estimating that losses for 2018 would be "well over £100m".

He told the BBC's Today programme that Monday was a "heartbreaking day".

Meanwhile, the first stage of the Civil Aviation Authority (CAA) rescue scheme led to nearly 12,000 people being brought back to the UK on Monday.

A similar number of people are due to return to the UK on Tuesday.

Monarch Airlines ceased trading early on Monday, leading to nearly 1,900 job losses and the cancellation of all its flights and holidays.

The collapse of the 50-year old company is the largest ever for a UK airline.

Image source, Shutterstock
Image caption,

Mr Swaffield said every effort was being made to help Monarch's staff

Mr Swaffield blamed the company's demise on "terrorism and the closure of some markets like Turkey, Tunisia and Egypt," which led to more competition on routes to Spain and Portugal.

"Flights were being squeezed into a smaller number of destinations and a 25% reduction in ticket prices on our routes created a massive economic challenge for our short-haul network," he told the BBC.

He explained that it was impossible for the airline to keep on flying beyond the weekend once the decision to close had been taken.

"The UK insolvency framework doesn't allow airlines to continue flying unlike in Germany and Italy, where we see that Air Berlin and Alitalia continued when they were in administration.

"We tried to operate a normal schedule all day Sunday so we could be ready for the CAA rescue flights on Monday morning without causing a massive backlog."

Media caption,

What happened when passengers turned up at Manchester airport for their flights?

Mr Swaffield said the staff at Monarch had been a "great family" and said every effort was being made to find new employment for the 2,000 people who had lost their jobs.

"We are doing all we can," he said. "We are talking to our competitor airlines, trying to organise job fairs and trying to connect staff with our competitors.

"We also have hundreds of head office staff in Luton and are trying to organise the same kind of conversations with employers in Luton and Bromley."

Administrators KPMG said all Monarch employees would receive packs of correspondence later this week to help them with making claims to the Redundancy Payments Office.

'Buoyant'

CAA chair Dame Deirdre Hutton told the BBC that their programme to return holidaymakers to the UK had got off to a good start.

"Day one went really well and day two is going well so far but it is a huge undertaking and I'm sure there will be some glitches on the way," she said.

Dame Deirdre denied that the collapse of Monarch and cancellation of some winter flights by Ryanair meant that the airline industry was in trouble.

"The industry is very buoyant and during this year passenger numbers have been up, airlines have been doing very well and airports have been reporting record numbers of passengers," she said.

She also explained why the CAA could not act before Monarch's announcement, even though it was known the firm was in difficulty.

"The regulator really can't step in until a company goes into administration, that is completely a matter for the company directors," she said. "It would be neither possible nor legal for us to give out confidential financial information while a company is still operating legally.

"Monarch didn't own the planes, the planes were leased so as soon as the company went into administration, the owners of the planes took them back and that's why we've had to acquire planes from 16 different countries."

The government is set to pick up the tab for flying Monarch passengers home, but is talking to credit card companies about sharing some of the cost.

Advice to Monarch customers

  • Customers in the UK yet to travel: Don't go to the airport, the CAA says

  • Customers abroad: Everyone due to fly in the next fortnight will be brought back to the UK at no cost to them up to 15 October. There is no need to cut short a stay. Those with flight-only bookings after 16 October are unlikely to have Atol scheme protection, so will need to make their own arrangements

  • Customers currently overseas should check monarch.caa.co.uk, external for confirmation of their new flight details - which will be available a minimum of 48 hours in advance of their original departure time

  • All affected customers should keep checking monarch.caa.co.uk, external for more information

  • The CAA also has a 24-hour helpline: 0300 303 2800 from the UK and Ireland and +44 1753 330330 from overseas

Have you got a flight booked with Monarch? Are you Monarch staff? Are you a travel agent? Email us at haveyoursay@bbc.co.uk, external.

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