P&O ferries: Delays 'must never happen again'published at 15:41 British Summer Time 25 July 2016
The delays experienced by motorists going to Dover "must never be allowed to happen again", P&O Ferries has said.
The French authorities' "failure" to provide adequate staffing for increased checks at the Port of Dover was the "primary cause" of delays of up to 14 hours this weekend, it said.
The firm said it would talk to British and French authorities to ensure there is "no repetition of this disruption".