Summary

  • Get in touch: bizlivepage@bbc.co.uk

  • 95% of passengers returned to UK on Monday

  • Thomas Cook customers told to expect 'bumpiness'

  • 22,000 jobs at risk after Thomas Cook collapse

  1. Google wins landmark right to be forgotten casepublished at 14:03 British Summer Time 24 September 2019

    Google site on smartphoneImage source, Getty Images

    The EU's top court has ruled that Google does not have to apply the right to be forgotten globally.

    It means the firm only needs, externalto remove links from its search results in Europe - and not elsewhere - after receiving an appropriate request.

    The ruling stems from a dispute between Google and a French privacy regulator.

    In 2015, CNIL ordered the firm to globally remove search result listings to pages containing damaging or false information about a person.

    Read the full story here

  2. Thomas Cook Polish unit suspends bookingspublished at 13:52 British Summer Time 24 September 2019

    Thomas Cook planeImage source, Getty Images

    Thomas Cook's Polish unit, Neckermann Polska, has said that it has canceled some flights and temporarily stopped taking any new bookings, citing the impact of its parent company's collapse on the global tourist industry.

    Neckermann Polska said it has canceled all flights scheduled for 25 September and flights to Zakynthos and Majorca on 24 September.

    On Monday the company said it was continuing day-to-day operations and that its financial condition was stable.

  3. 'I feel completely stranded'published at 13:41 British Summer Time 24 September 2019

    Jodi Findell is heavily pregnant on holiday with her family in Antalya, Turkey. She is due to fly back to the UK on Thursday but says the CAA website does not have her flight scheduled.

    Quote Message

    The website shows nothing for our flight on Thursday. I am heavily pregnant and travelling with a two-year-old and two grandparents. I cannot find a number to call and feel completely stranded.

  4. German airline seeks helppublished at 13:29 British Summer Time 24 September 2019

    A Condor plane next to a Thomas Cook planeImage source, EPA

    Germany is considering issuing financial aid to the Condor airline after Thomas Cook - which had a 49% share in the airline - declared bankruptcy.

    Condor has applied for a bridging loan from the federal government and is awaiting a response, with German media reporting the amount requested was €200m ($220m; £176m).

    German economy minister Peter Altmaier said that the government would make a decision on financial aid within the coming days.

    The government in the state of Hesse has already promised its support, a statement from the airline said.

  5. Daimler fined €870mpublished at 13:16 British Summer Time 24 September 2019
    Breaking

    Daimler signImage source, Getty Images

    German carmaker Daimler has been fined €870m for "negligent violation of supervisory duties".

    The fine from the Stuttgart public prosecutor relates to the diesel emissions scandal.

    Daimler has the right to appeal.

  6. Thomas Cook 'pension funds are protected'published at 13:05 British Summer Time 24 September 2019

    Quote Message

    Following the confirmation that Thomas Cook has gone into liquidation the four associated defined benefit pension schemes will now enter the Pension Protection Fund assessment. We want to assure members of Thomas Cook’s defined benefits pension schemes that their benefits remain protected by the PPF at what must be a very worrying time for all concerned.

    Pension Protection Fund

  7. Thomas Cook's shares have been 'abysmal' for yearspublished at 12:53 British Summer Time 24 September 2019

    Thomas Cook's share price performance since June 2007Image source, Google Finance
    Image caption,

    Thomas Cook's share price performance since June 2007

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  8. Sign of the times in Turkeypublished at 12:47 British Summer Time 24 September 2019

    Thomas Cook boardImage source, Ross Greenwood

    Ross Greenwood is on holiday in Turkey. He's sent the above snap in to Business Live.

    "This is all that remains of the Thomas Cook board at our hotel," he reports.

    It's a sight that is likely to be repeated in resorts across Europe and in wider tourist areas as overseas workers seek to offer information to stranded holidaymakers.

  9. City rallies to help Peterborough Thomas Cook HQ staffpublished at 12:36 British Summer Time 24 September 2019

    Thomas Cook headquartersImage source, TERRY-HARRIS.COM

    Free football match tickets, taxi rides to interviews and haircuts have been offered to the 1,000 Thomas Cook staff who lost their jobs in Peterborough when the company went bust.

    Businesses have rallied to support staff from the travel operator's headquarters in the city.

    The company, which employs 9,000 people in the UK went into liquidation on Mondaywith the loss of all jobs.

    Dozens of Peterborough businesses are now giving practical help.

    Read the full story here

  10. TUI Group leads FTSE 100 riserspublished at 12:25 British Summer Time 24 September 2019

    TUI Group, the travel company and Thomas Cook's closest rival, is leading the FTSE 100 risers again on Tuesday. Its share price is up 3.9% at 936.9p.

    It is followed by British Airways-owner International Consolidated Airlines Group with its share price 2.3% ahead at 482.15p.

    Russian steelmaker Evraz is the biggest faller on the blue chip index, down 3.4% at 470p.

    The FTSE 100 is down 0.12% at 7,317.44.

    The FTSE 250 is 0.33% lower at 19,976.68.

  11. Passenger arranges whip-round for Thomas Cook crewpublished at 12:22 British Summer Time 24 September 2019

    Ashleigh MacLennan asked passengers to chip in to help the crew on her flight after they lost their jobs.

    Read More
  12. Nerves are frayed but day two is more organisedpublished at 12:12 British Summer Time 24 September 2019

    BBC Europe reporter Gavin Lee writes...

    Thomas Cook passengers arrive at Palma airport in MallorcaImage source, Getty Images
    Image caption,

    Thomas Cook passengers arrive at Palma airport in Mallorca

    Day two of Operation Matterhorn at Palma Airport and it seems more organised this morning.

    Some passengers waited at the airport for 18 hours on Monday. Today, almost 2,000 Thomas Cook passengers are trying to get home. The maximum wait is likely to be 10 hours for those trying to get to Birmingham (it is also diverted to Manchester).

    A small sign at the Thomas Cook kiosk which is still open shows a list of eight repatriation flights on Malaysian Airlines and Titan Airways planes.

    At the front of a long check-in queue for Bristol is Jill Metcalf, who arrived at the airport three and a half hours early in “one of a fleet of taxis from our hotel” she says, adding that, “nobody trusted whether the Thomas Cook coaches would bother to turn up” to take them to the airport.

    The coaches did arrive - though the drivers aren’t certain they’ll be paid. Val Smith, also returning to Bristol, told me she has been “shaking with nerves” with the stress of getting back and breathed a huge sigh of relief once her bags were checked in.

    Around a dozen Thomas Cook staff at the information desk have arrived to advise people. They’re still waiting for the official word to stop working. One of them, Antonia, told me that she’d rather be at the airport than at home being depressed about her situation, adding that she finds it sad, wearing a uniform of a company that no longer exists.

  13. Accountancy watchdog considering Thomas Cook invesigationpublished at 12:00 British Summer Time 24 September 2019
    Breaking

    The Financial Reporting Council has just announced: “In light of recent developments at Thomas Cook we are considering whether there is any case for investigation and enforcement action as a matter of urgency and in cooperation with the Insolvency Service.”

  14. VW chiefs face market manipulation chargespublished at 11:51 British Summer Time 24 September 2019

    Volkswagen's former chief executive Martin WinterkornImage source, EPA
    Image caption,

    Volkswagen's former chief executive Martin Winterkorn

    In other business news, German prosecutors have today brought criminal charges of stock market manipulation against Volkswagen chief executive Herbert Diess, former boss Martin Winterkorn and chairman Hans Dieter Poetsch in relation to the emissions cheating scandal.

    The prosecutors’ office in the northern city of Braunschweig claim that the accused intentionally failed to inform investors in time about the financial impact of the scandal

    The senior VW staff faced fraud charges earlier this year.

  15. 'Nobody is telling you anything'published at 11:48 British Summer Time 24 September 2019

    Media caption,

    Paul Dunn and his wife Gael are in the dark about whether their flight will go ahead this week

    Paul Dunn from County Antrim is due to fly home from Tunisia on Wednesday but is unsure if this will happen.

  16. 'We were locked out of our room'published at 11:35 British Summer Time 24 September 2019

    Thomas Cook customers Jessica Beeton and Richard Berrington were locked out of their hotel roomImage source, Jessica Beeton/Richard Berrington
    Image caption,

    Thomas Cook customers Jessica Beeton and Richard Berrington were locked out of their hotel room in Spain

    Jessica Beeton, 27, and Richard Berrington, 31, arrived in Spain on Sunday for a week long break which they booked through Thomas Cook.

    As of 3pm on Monday afternoon, however, everyone who booked in to stay at a hotel in Almería through Thomas Cook were locked out their rooms.

    "The only option we were given was to pay what Thomas Cook hasn't, or get our stuff and leave,” she says.

    Ms Beeton says she and her partner have paid £520 on a credit card and hope to claim it back on Sunday when they return.

    She says: "Most of the people in this hotel are elderly and about five couples of pensioners are having to sleep on sofas in reception with none of their belongings or access to food. They haven't even been provided with a blanket or pillow.

    "The Thomas Cook staff were as helpful as they could be and tried booking us into another hotel, but there aren't enough rooms available and have since left."

    As for the hotel: "The staff are treating us as if we are in the wrong and intended not to pay them. I have no idea if we are going to be kicked out in the night or what we are supposed to do tomorrow.

    "We have called the CAA four times and they have supposedly spoken directly to reception and explained they legally need to let us back in our room. However they don't care, they just want their money."

  17. Rhodes hotel looks after Thomas Cook guestspublished at 11:26 British Summer Time 24 September 2019

    LetterImage source, M Pendlebury

    Maeve Pendlebury is on holiday in Rhodes with her partner and writes in with praise for her hotel.

    "The Atrium Prestige could not have been kinder or more hospitable given the situation," she reports.

    "We were really stressed about what would happen, but after receiving this letter (above) we feel like we can relax and enjoy the rest of our holiday.

    "We know we are very lucky and feel very grateful to the staff at our hotel for being so lovely. We thought this letter deserved some credit as the staff didn’t have to go out of their way to do this."

  18. Newcastle International Airport: repatriation beginspublished at 11:17 British Summer Time 24 September 2019

    BBC Look North
    North East and Cumbria

    Newcastle International Airport

    Newcastle Airport's received some of the first flights repatriating Thomas Cook passengers from abroad.

    Holidaymakers affected by the company's collapse landed late last night and into the early hours of this morning.

  19. Pound reacts sharply to court rulingpublished at 11:17 British Summer Time 24 September 2019

    Pound dollar graph

    The pound jumped against the dollar following the Supreme Court ruling that Boris Johnson's decision to suspend Parliament was unlawful.

    "Sterling will be exposed to more headline risk as MPs shuffle back to the Commons and we now need to see what Number 10 says about it all," says Neil Wilson at Markets.com.

    SimonHarvey, FX analyst at MonexEurope, added: "The probability of the government forcing a no-deal exit has been trimmed by the decision, but the extensive repercussions a no-deal exit would have to the UK economy continues to hang around the pound’s neck, capping any optimism."

  20. Are Thomas Cook travel cards still valid?published at 11:04 British Summer Time 24 September 2019

    Card userImage source, Getty Images

    Several worried readers have been in touch with questions about Thomas Cook travel cards.

    "Is money deposited onto a Thomas Cook Cash passport card still valid?" asks Peter Hetherington.

    "My wife fortunately returned from her holiday a few days before the collapse. But, while away, loaded money onto a Thomas Cook travel card. She still has a couple of hundred pounds left on the card; is this still available to her?" asks Steve Sutton.

    The BBC has spoken to Mastercard about this issue and the message is that cash on the cards is safe.

    "The Thomas Cook multi-currency travel card is unaffected by the news of the company's collapse," a Mastercard spokesperson told the BBC.

    "The safety of your money is not affected as the funds are not held by Thomas Cook, but by Wirecard Card Solutions Limited (Wirecard) as the issuer of your card.

    "Cardholders can continue to use their cards as normal."