Fire Chief defends timing of evacuation orderpublished at 00:09 Greenwich Mean Time 8 January
Officials are being asked about the traffic jam that made it difficult for people to evacuate.
Fire Chief Crowley says that residents should have made preparations to leave before the order to evacuate went out.
The moment when the order went out "is that very important point where the public can and should heed that warning and start to evacuate".
She notes that the evacuation was "slow", but that it did ultimately succeed in getting people out of danger.