Killing of insurance CEO revealed simmering anger at US health systempublished at 18:25 Greenwich Mean Time 21 February
Madeline Halpert & Mike Wendling
The "brazen and targeted" killing of health insurance executive Brian Thompson, CEO of UnitedHealthcare, outside a New York hotel last December shocked America. The reaction to the crime also exposed a simmering rage against a trillion-dollar industry.
The latent anger felt by many Americans at the healthcare system - a dizzying array of providers, for profit and not-for-profit companies, insurance giants, and government programmes - burst into the open following the apparent targeted killing of Thompson in New York City.
Thompson was the CEO of UnitedHealthcare, the insurance unit of health services provider UnitedHealth Group. The company is the largest insurer in the US.
In a statement, UnitedHealth Group said it had received many messages of support from "patients, consumers, health care professionals, associations, government officials and other caring people".
But online many people, including UnitedHealthcare customers and users of other insurance services, reacted differently.
Those reactions ranged from acerbic jokes (one common quip was "thoughts and prior authorisations", a play on the phrase "thoughts and prayers") to commentary on the number of insurance claims rejected by UnitedHealthcare and other firms.
At the extreme end, critics of the industry pointedly said they had no pity for Thompson. Some even celebrated his death.