Summary

  1. Flights resume at Heathrowpublished at 16:57 British Summer Time 30 July
    Breaking

    Here's a new update from the UK's busiest airport.

    A Heathrow spokesperson says: "Flights at Heathrow have resumed following a technical issue at the NATS Swanwick air traffic control centre.

    "We are advising passengers to check with their airline before travelling. We apologise for any inconvenience caused."

  2. 'Many departures and arrivals impacted' - Stansted airportpublished at 16:50 British Summer Time 30 July
    Breaking

    In the last few moments, Stansted airport has issued information for passengers.

    In a post on X, it says the air traffic control issue is affecting flights across the country - "meaning many departures and arrivals are currently impacted".

    It has advised passengers to follow the advice of airlines for updates on their flights.

  3. What are my rights if my flight is cancelled?published at 16:50 British Summer Time 30 July

    Michael Race
    Business reporter, BBC News

    We are still awaiting details on whether any flights have been cancelled, rather than just delayed.

    Passengers have a number of rights under UK law, , externalif they are:

    • Flying from a UK airport
    • Arriving at a UK airport on an EU or UK airline
    • Or arriving at an EU airport on a UK airline

    Airlines must offer the choice of a refund or alternative flight, regardless of how far in advance the cancellation was made.

    Return tickets must be fully refunded if either leg is cancelled.

    And passengers have a right to be booked on another airline - or other suitable mode of transport - if it is going to their destination significantly sooner.

  4. What we know - and what we don't - so farpublished at 16:48 British Summer Time 30 July

    Sam Hancock
    Live page editor

    Half an hour ago, National Air Traffic Services (NATS) reported a technical issue at its control centre in Southampton, on the south coast of England.

    Here's what we know so far:

    • The issue was detected at the NATS Swanwick air traffic control centre
    • All outbound UK flights have been affected, with Gatwick, Manchester, Edinburgh and Birmingham among airports reporting delays
    • After saying engineers were "working hard to resolve the problem", NATS said the issue's been resolved - but delays will continue
    • "We continue to work closely with airline and airport customers to minimise disruption," the service said in the most recent update

    And what we don't know:

    • What caused the issue - or indeed what the issue actually was
    • How long the delays will be at affected airports

    We'll continue to bring you the latest as we get it - stay tuned.

  5. They've turned it off and turned it back on again, pilot tells easyJet passengerspublished at 16:45 British Summer Time 30 July

    Tom Joyner
    Live reporter

    A landscape image of the inside of an easyJet plane with passengers seated in rows

    I’m sitting in an EasyJet aircraft on the tarmac at Gatwick airport.

    We were meant to take off about an hour ago (at 15:20 BST) towards Budapest, but so far haven’t moved.

    Around me, other passengers are in good spirits and flight attendants are handing out cups of water.

    Briefly, the captain’s voice crackles over the speaker, telling us Gatwick air traffic control say things are looking a bit more encouraging.

    "They’ve turned it off and turned it back on again," he says, to a roar of laughter from the cabin.

    "Apparently the problem has been fixed."

    But we’re told it may be another 45 minutes until we get moving.

  6. Holidaymakers hit at Liverpool airportpublished at 16:43 British Summer Time 30 July

    Rozina Sini
    BBC News

    A selfie of Kirk Ryan, his wife and daughter sitting on seats on a planeImage source, Kirk Ryan

    Kirk Ryan, from Liverpool, is on a Jet2 plane at Liverpool airport with his wife and two children, aged two and seven.

    They have been told their flight to Turkey cannot leave due to the air traffic control issue.

    “We were on the runway then the pilot announced there was a major outage," he tells me.

    "They said [...] there was a catastrophic air traffic failure in London."

    Ryan explains the plane had been on the runway for an hour, and adds: "The pilot has been very transparent.

    "They want to save fuel so they’ve pulled us back to the gate and the back doors are open so they can get some air flowing, so they can turn the air conditioning off to preserve fuel.

    "The pilot said there’s a 140 Jet2 planes under the same instruction.

    "The children are devastated but they’ve been allowed onto the flight deck."

  7. All departures at Edinburgh also being heldpublished at 16:36 British Summer Time 30 July
    Breaking

    Another airport in the UK is reporting issues now.

    Edinburgh airport says all departures are being held due to the NATS technical issue.

    "We are waiting for further information from NATS and will provide updates when possible," the airport says on X. "Please check with your airline for the latest information on your flight."

  8. Technical issue resolved, NATS says, but disruption continuespublished at 16:35 British Summer Time 30 July
    Breaking

    The latest update from NATS - short for National Air Traffic Services - is in.

    "Our engineers have now restored the system that was affected this afternoon," the statement says.

    "We are in the process of resuming normal operations in the London area.

    "We continue to work closely with airline and airport customers to minimise disruption.

    "We apologise for any inconvenience this has caused."

  9. Flights suspended at Birminghampublished at 16:34 British Summer Time 30 July
    Breaking

    A Birmingham airport spokesperson says: "Due to a national issue with air traffic control in the South of England, departing flights have been temporarily suspended.

    "We will provide further updates on this and apologise for the inconvenience it may cause."

  10. Manchester, Stansted and East Midlands airports all affectedpublished at 16:32 British Summer Time 30 July

    Simon Browning
    Transport correspondent

    Manchester Airport Group says all outbound departures from Manchester Airport, Stansted and East Midlands are now on hold.

    Inbound aircraft on final approach to these airports can land, but nothing else, which the airport say will lead to diversions.

    As we just reported, London Gatwick Airport has just tweeted that a technical issue impacting NATS is affecting all outbound flights across the UK.

    There are currently no departures from London Gatwick while the situation is resolved. It is working with NATS to resume flights as quick as possible.

    Gatwick says inbound flights are still landing at the airport.

    This is the second time in two years NATS has suffered a huge outage, the last was during a summer bank holiday weekend in 2023.

    A huge amount of work has been done to try avoid this situation happening again.

  11. All outbound flights from UK affectedpublished at 16:30 British Summer Time 30 July
    Breaking

    We're now hearing from Gatwick airport.

    "A technical issue impacting NATS is affecting all outbound flights across the UK," Gatwick says, adding:

    "There are currently no departures from London Gatwick while the situation is being resolved. We are working with NATS to resume flights as quickly as possible.

    "Inbound flights are still landing at the airport. Passengers should check the status of their flights with their airline."

  12. Statement in full from air traffic control centrepublished at 16:23 British Summer Time 30 July

    The National Air Traffic Services (NATS) says:

    "As a result of a technical issue at NATS Swanwick air traffic control centre, we are limiting the number of aircraft flying in the London control area in order to ensure safety, which is always our first priority.

    "We apologise for any delays this may cause.

    "Our engineers are working hard to resolve the problem as quickly as possible and we are working closely with airlines to help minimise disruption.

    "At this stage we cannot say how long it will be before operations are back to normal. Please check with your airline on the status of your flight."

  13. 'Engineers are working hard to resolve problem'published at 16:23 British Summer Time 30 July

    We've a bit more to bring you now from National Air Traffic Services (NATS).

    They say: "Our engineers are working hard to resolve the problem as quickly as possible and we are working closely with airlines to help minimise disruption."

    We'll bring you the statement in full in our next post.

  14. Number of aircraft flying in London limited due to technical issuepublished at 16:19 British Summer Time 30 July
    Breaking

    Due to a technical issue at an air traffic control centre, the number of flights in the London area is being limited.

    Stay with us for more.