Summary

Media caption,

'No comment': Heathrow boss asked if he should stay in job

  1. Government holds multi-agency call on Heathrow closurepublished at 13:58 Greenwich Mean Time 21 March

    Harry Farley
    Political correspondent

    Entrance to Terminal 4 HeathrowImage source, Reuters

    The prime minister’s spokesman says “there are questions to answer” over how a fire knocked out Heathrow.

    No 10 says “we expect those questions to be answered” but the priority is bringing the fire under control, adding it was too early to speculate on whether foul play was involved.

    Downing Street could not say if it was confident the airport would reopen at midnight as planned, adding the prime minister is being kept updated.

    “It’s clearly a fast-moving situation,” the spokesman says, adding it “wouldn’t be unreasonable to expect checks on resilience” are being carried out at other major airports.

    The Cabinet Office is leading the government response. A multi-agency call was held earlier involving officials from the transport department, the energy department, National Grid, the Civil Aviation Authority, the National Air Traffic Services, and emergency services.

  2. Flight turns back to DC halfway across Atlanticpublished at 13:53 Greenwich Mean Time 21 March

    Adam Brown in a home study, wearing a blue shirtImage source, BBC News

    While some Heathrow-bound flights have been diverted, others have had to turn back mid-flight.

    Adam Brown is back in Washington DC after his flight got halfway across the Atlantic before making a U-turn.

    He tells the BBC there wasn’t much support after landing – it was a fend-for-yourself situation, he says.

  3. Six key things to knowpublished at 13:48 Greenwich Mean Time 21 March

    Three people sit on the floor with suitcases around them at Heathrow AirportImage source, Getty Images

    Here's what you need to know this lunchtime:

    We've also outlined in a post what to do if your flight has been cancelled.

    Stick with us as we bring you the latest.

  4. Some Heathrow systems have back-ups, but others remain offlinepublished at 13:40 Greenwich Mean Time 21 March

    Tom Espiner
    Business reporter

    Plumes of smoke at substation with two firefighters in a craneImage source, PA Media

    A source at Heathrow says the airport has back-up systems to deal with situations like an aircraft in distress, but not for the entire airport.

    Heathrow has interconnected systems, including IT, heating and lighting. Some have back-ups, but others are still offline, the source says.

  5. American airlines hit by Heathrow closurepublished at 13:34 Greenwich Mean Time 21 March

    Jonathan Josephs
    Business reporter

    Delta airlines jetsImage source, Reuters

    Delta Air Lines says it's cancelled 10 flights from London Heathrow today.

    Four planes were already on their way when they were alerted to the closure. One returned to Minneapolis–Saint Paul, while three were diverted to Amsterdam. Passengers on those flights have been offered a Eurostar train to London or a connection to their final destination.

    Meanwhile, United Airlines has cancelled all 17 flights it normally operates from Heathrow each day.

    It says seven flights had to return to their origin or divert to other airports. Passengers are being offered alternative options to reach their destinations.

  6. Heathrow power should return within hours - National Gridpublished at 13:31 Greenwich Mean Time 21 March

    Simon Jack
    Business editor

    Substation in Hayes before fireImage source, PA Media

    A National Grid source tells the BBC that power should be back on "in hours" at Heathrow airport, but it's too soon to say exactly when.

    As we just reported, the airport has multiple sources of power. National Grid says the Hayes substation "was a particularly important bit".

    National Grid source says the organisation accepts that there were important questions to ask around resilience, but their current efforts were being directed to restoring power as soon as possible.

  7. Backup power operated as expected, but not enough to run airport - sourcepublished at 13:27 Greenwich Mean Time 21 March

    Mark Broad
    Business editor

    A Heathrow source tells the BBC that they have "multiple sources" of energy at the airport - with diesel generators and "uninterruptable power supplies" in place.

    The source says that when the power outage happened the back up systems "all operated as expected".

    The systems, however, are not enough to run the whole airport – hence the decision to close it down.

    The source says the airport is in the process of redirecting power to the affected parts of the operation – but that it "takes time".

  8. Heathrow 'working tirelessly to reopen' – transport secretarypublished at 13:24 Greenwich Mean Time 21 March

    British Secretary of State for Transport Heidi Alexander departs after the weekly cabinet meeting at 10 Downing Street in LondonImage source, EPA

    Transport Secretary Heidi Alexander says she’s spoken to Heathrow Airport’s chief executive and is "reassured they’re working tirelessly to reopen" as soon as possible.

    She thanks emergency services for their response and urges passengers not to travel until told otherwise.

    We've also heard from London Mayor Sadiq Khan, who says electricity suppliers are working hard to restore power in the area.

    "I know this will be hugely frustrating for the many thousands expecting to travel to and from Heathrow today, the families who have had their power cut and the commuters who have had their journeys disrupted," he says.

  9. Why are counter-terrorism police investigating?published at 13:16 Greenwich Mean Time 21 March

    Your Voice, Your BBC News

    Some of you have been asking if counter-terrorism police investigating the fire means it was an act of sabotage.

    BBC home affairs correspondent Daniel Sandford says the fire has caused "extraordinary damage" to a key part of the UK's national infrastructure, which is "something that a hostile state or a terrorist group would like to cause".

    "We need to be asking the question: has that been caused by a hostile state or a terrorist group?" he says, adding that there is "no evidence at this stage that that is the case".

    Counter-terrorism police will be checking if any device or initiator started the fire, as they specialise in investigating explosions and fires, Daniel Sandford says.

    "There is no suggestion at the moment of sabotage or foul play, but everybody agrees they need to be asking the question just in case," he says.

  10. How can there be a single point of failure in the electricity supply?published at 13:07 Greenwich Mean Time 21 March

    We're answering your questions on the Heathrow shutdown as part of our Your Voice, Your BBC News project.

    Audience member Paul asks how there can be a single point of failure to the electricity supply to Heathrow Airport, which is such a key part of the UK's infrastructure.

    A Heathrow source has told the BBC the airport does have back-up systems to cope, for example, with an aircraft in distress, but it doesn't have a back-up system for the whole airport.

    BBC home affairs correspondent Daniel Sandford says the possibility of alternative, comprehensive back-up power supply will be a key question once the dust has settled.

    He also poses the question as to whether other parts of the UK's national infrastructure have the same issue.

    YVYBN
  11. 'We spent £1,000 on last-minute Glasgow-Gatwick flight'published at 12:53 Greenwich Mean Time 21 March

    Paul Ward
    Journalist, BBC Scotland

    Simon (L) and Vanessa (R) pose for picture inside Glasgow airport. Simon is in a blue grey sweathshirt and jeans while Vanessa is in a yellow jacket with a blue shirt undereneath
    Image caption,

    Vanessa and Simon were diverted from Heathrow to Glasgow - but have a wedding tomorrow

    A flight from New Orleans heading to Heathrow was diverted and touched down at Glasgow around 10:30 GMT. Passengers said they were told about an hour before landing that it had to divert.

    For some, there was a scramble to rearrange travel.

    Vanessa Connell and partner Simon spent almost £1,000 on flights from Glasgow to Gatwick.

    She says: “We have a wedding tomorrow so we have to get back. We’ll hold on to the receipts.”

    For others, the diversion made their onward journey easier.

    Allan Strachan lives in Edinburgh so was pleased to be landing in Glasgow.

    “It’s good for me but I feel sorry for all the people that have to rush to sort things out," he says.

  12. So your flight is diverted - here's where it could be goingpublished at 12:47 Greenwich Mean Time 21 March

    Wesley Stephenson
    BBC News data journalist

    Bar chart showing the top ten destination of planes diverted from Heathrow. The most was Amsterdam with 7, six flights each went to Frankfurt,  Paris, Gatwick, Shannon, and Washington DC, and five each to Madrid, Manchester and Glasgow and New York JFK.

    The closure of Heathrow Airport has impacted travel across the globe, with many flights due to land in London being diverted to other airports.

    As you can see in this chart based on FlightRadar data, Amsterdam tops the list with seven flights diverted to its airport. That's followed by Frankfurt, Washington, London Gatwick, Shannon and Paris with six flights diverted to each airport. New York's JFK, Madrid, Manchester and Glasgow have each taken in five diverted flights.

  13. Heathrow closure has far-reaching ripple effectspublished at 12:41 Greenwich Mean Time 21 March

    Rich Preston
    Reporting from Heathrow

    People walk at the Paddington railway station. A sign in the foreground warns against travel to Heathrow.Image source, Reuters

    The ripple effects of today’s closure of Heathrow airport will be felt far and wide - and for several days to come.

    Hotels and pubs around the airport have crowds of people sitting in their lobbies and at tables, surrounded by their luggage and looking despondently at their phones, desperate for any kind of good news.

    I’ve spoken to groups who were supposed to be going on holiday, to weddings, to business meetings.

    Some are trying to get home to see family, or are on the last leg of a big trip. Heathrow was the airport with the most international connections in the world in 2024, according to industry travel data provider OAG, so many of these people won’t have even been visiting the UK but are merely passing through as they travel between Asia, Europe, and America.

    But as well as people passengers, it’s important to remember cargo.

    Heathrow is a major cargo hub - last year it served 234 destinations handling more than £190bn worth of goods. In 2023, 48% of all UK air cargo travelled through Heathrow, according to the airport itself - handling everything from medicines, fresh fruit and veg, books, tech items, fresh flowers - and even live animals.

    Even when the airport does get its power back, it will take days before any semblance of normality is resumed with a huge backlog of both goods and people waiting their turn to get through Heathrow.

  14. Watch: What you need to know in 77 secondspublished at 12:35 Greenwich Mean Time 21 March

    Heathrow Airport is going to be closed all day because of a fire at an electricity substation which caused a power cut - and travellers are being warned there'll be significant disruption over the next few days.

    Here's what you need to know:

    Media caption,

    The BBC's Charlotte Gallagher reports from Heathrow Airport, which is closed today

  15. Got a question? We'll try to answer thempublished at 12:30 Greenwich Mean Time 21 March

    As we continue to update you with the latest developments on Heathrow Airport's closure due to a nearby substation fire, we've lined up several experts to answer your questions on what has been called an "unprecedented event".

    You can follow along from 12:30 by pressing Watch live at the top of the page.

    As a reminder, you can get in touch with us via Your Voice, Your BBC News.

    YVYBN
  16. Why counter-terrorism police are investigating the firepublished at 12:22 Greenwich Mean Time 21 March

    Daniel Sandford
    Home Affairs correspondent

    The impact of the electricity substation fire near Heathrow has had a devastating impact on a key part of our national infrastructure - the kind of impact that terrorist groups and hostile states would like to have.

    At the moment it looks like a fault, but what if it was deliberately started? That question needs to be ruled out urgently.

    That is why counter-terrorism detectives are leading the investigation into the cause of the fire. They have specialist forensic skills and can look for any evidence of an explosion or other deliberate act.

    Also if at any stage foul play is suspected counter-terrorism detectives will want to have been involved from the start.

    If foul play remains ruled out, there is another urgent question: How many other key parts of our national infrastructure do not have a backup electricity supply?

  17. Why was Heathrow so dependent on one power source, trade body askspublished at 12:17 Greenwich Mean Time 21 March

    Jonathan Josephs
    BBC business reporter

    The International Air Transport Association (Iata), says today’s closure of London Heathrow is "yet another case of Heathrow letting down both travellers and airlines".

    The director general of the airline trade body Willie Walsh - a former pilot and CEO of British Airway’s parent company IAG - says "it begs some serious questions" about how an internationally important piece of infrastructure can be totally dependent on a single power source.

    In a statement he also suggests it is unfair that his members, which are 340 airlines that account for over 80% of global air traffic, will have to pick up the bill for taking care of passengers for an event that is not their fault.

    He says that without finding a "fairer allocation of passenger care costs", Heathrow has "very little incentive to improve".

  18. What are your rights as a passenger?published at 12:11 Greenwich Mean Time 21 March

    Marta Newman
    BBC News at One producer

    A woman holds her suitcase in place on a London tube carriageImage source, EPA
    Image caption,

    More than 200,000 passengers travel through Heathrow on an average day

    As passengers wonder about their rights in regards to cancelled flights, I've just spoken to Graeme Buck, the Director of Communications at travel trade association ABTA.

    He says that if a passenger's flight is cancelled they must be offered the choice of a replacement journey, or a refund.

    "That flight should be as soon as possible," he explains. "If you find you have to stay overnight somewhere or you incur extra costs travelling to different airports to get back to Heathrow then you should be compensated for that as well."

    If you've booked a package holiday, you may also have additional rights under the package holiday travel regulations, he adds.

    a flowchart shows the process of getting a refund from an airline.
  19. Terminals locked down as passengers wonder what to dopublished at 12:06 Greenwich Mean Time 21 March

    Tom Edwards
    BBC London Transport Correspondent, reporting from Heathrow airport

    Two people look over runway at Heathrow airportImage source, Getty Images

    A line of trolleys blocks anyone from getting into the terminals at Heathrow Airport, while there are lots of staff around and a handful of passengers looking at their phones wondering what to do.

    I'm inside Heathrow airport, not far from Terminal 3, and it's absolutely deserted as the terminals are locked down.

    One couple I met was due to fly to Vietnam and they have had to head home. Another was furious at the lack of information.

    This will be an absolute calamity for a lot of passengers and there are bound to be questions about the airport's resilience, and how a fire at a substation can effectively knock out one of the world's busiest airports.

    Sources from within aviation have expressed their anger at what has happened. They want to know why there was no back up.

    They say Heathrow is an international “laughing stock” and the lack of preparedness is “shocking”.

  20. Counter-terrorism police leading investigation but no indication of foul play, Met Police sayspublished at 11:59 Greenwich Mean Time 21 March
    Breaking

    There is no indication the fire was caused by foul play, the Met Police says in a statement, but adds it is keeping an open mind at this time.

    A spokesperson for the force says: “We are working with the London Fire Brigade to establish the cause of the fire which remains under investigation. While there is currently no indication of foul play we retain an open mind at this time.

    “Given the location of the substation and the impact this incident has had on critical national infrastructure, the Met’s Counter Terrorism Command is now leading enquiries.

    “This is due to the specialist resources and capabilities within that command that can assist in progressing this investigation at pace to minimise disruption and identify the cause."