Summary

  • IT outages are hitting industries across the world

  • Some GPs do not have access to full patient records

  • GPs still taking urgent calls

  • Birmingham New Street passengers report ticket barrier problems

  • Coventry FC unable to process ticket sales

  • Supermarkets and rail operators have also reported problems

  • Cybersecurity firm Crowdstrike says a "content update" for its Windows hosts was to blame

Live Reporting

Edited by Sarah Portlock

  1. What is affected in the West Midlands?

    Chloe Hughes
    BBC News

    • Some GP surgeries cannot access services like appointment booking and patient records
    • There are some delays with check-ins at Birmingham Airport
    • West Midlands Ambulance Service says its systems are not currently affected
    • West Midlands Fire Service says the outage has affected some of its internal systems, but its ability to respond to incidents remains unaffected
    • West Midlands Railway, Avanti West Coast and Transport for Wales have reported delays or cancellations to train services.

  2. IT outage: what do we know so far?

    Chloe Hughes
    BBC News

    Good morning. Major IT outages are hitting industries across the world, with airlines, shops and healthcare affected.

    Here's how it is affecting the West Midlands.

    • The industries being hit include airlines, banks, GP surgeries, and broadcasters
    • On TV, Sky News and CBBC have been off air
    • Train operators have reported delays and cancellations
    • There is currently no known impact on emergency services.