Seven-hour queues at 'inhumane' Heathrow Airportpublished at 15:44 Greenwich Mean Time 1 March 2021
Queues of up to seven hours amid tighter border controls have led some passengers to describe conditions at Heathrow Airport as "not humane".
One described a mother having to feed her baby on the floor as passengers queued until the early hours of the morning on Sunday, with no chairs or water.
A union for border control workers said Covid security measures for staff designed to prevent infections were to blame.
Lucy Moreton, general secretary of ISU, the union for Borders and Immigration, said staff have been put into bubbles of 10 people to reduce the risk of cross infection - but it meant it was harder to deploy extra staff when needed.
But the Home Office disputed this account. It said the queues were caused by "a large number" of passengers on Sunday failing to purchase in advance the required testing kits to take during quarantine.
"Every essential check stops the spread of coronavirus in the UK. These people should not have been allowed to travel without their testing packages and we are following up with regulators and carriers to ensure the law is enforced," the Home Office said.