Chance to match services to how people want to live - passenger grouppublished at 13:20 British Summer Time 20 June 2022
Sara Nelson from passenger watchdog group Transport Focus says there is going to be massive, widespread disruption during the strikes but admits it will be interesting to see if the spread of working from home since the Covid-19 pandemic will mean the type of impact is different from during previous strikes.
"People who keep the lights on, they still have to get to work. Our hospital workers, shop workers, people who are really doing these essential services, they still have to travel," she tells the BBC.
"We talk to thousands of people every week anyway, looking at their experience of travel. So we'll be doing that this week, talking to those who still have to travel and also those who have cancelled their plans or decided to work from home, to get a picture of how people's decision making has changed and what lessons can be learnt if there is any future disruption.
"We know that the pattern of how people travel has changed, how we live has changed, how work has changed, this was an ongoing trend anyway and the pandemic really sped that up. There's a widescale reform going on anyway.
"There's a huge opportunity to match services to how people want to live and work.
"But our message is clear - please get back around the table and please sort this out on behalf of passengers."