Phrases like 'bad apples' are galling, says Caseypublished at 08:20 Greenwich Mean Time 21 March 2023
Casey says that right now she doesn't have faith in the Met, and many Londoners also don't have faith that the service to Londoners is good enough.
She says she is totally aware of how much the police give up for the community.
She says it is "galling" to victims that phrases like "bad apples" were used.
"The culture is all pervasive," Casey adds.