What to do if your house has been floodedpublished at 12:40 Greenwich Mean Time 5 January
Gem O'Reilly
Live reporter
We've been hearing from people all over the country about the impact the flooding has had on their homes, with many saying their contents has been destroyed.
But what are the advised steps to take if this has happened to you? We've put some together for you:
1. Call your insurance provider as soon as possible. They should be able to advise on any necessary emergency accommodation.
2. An initial assessment of the damage is super important and a 'loss adjuster' will be appointed to evaluate your claim from your insurer.
3. Then cleaning and stripping out will be organised by your loss adjuster. This work should start within four weeks of being in contact with them.
4. You will then need to ensure you disinfect and dry your home. A drying company should be appointed by your insurer. This can take from a few weeks to several months.
5. Then the repair and reconstruction should begin after you get a drying certificate from your drying company. Your loss adjuster will appoint a builder to do the repair and reconstruction work.
6. The one you'll be most glad to hear, moving back into your home. Your insurer or loss adjuster will discuss with you when you can return home, for some this can be weeks, for others it can take months.
The Association of British Insurers is sending out advice today to hundreds of insurance providers, you can read more here., external