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Live Reporting

Matt Pengelly, Andrew Humphrey and Chris Ellis

All times stated are UK

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  1. Goodbye

    Thank you for joining us on day two of the First Great Western (FGW) train strike.

    Keep up-to-date on talks between the unions and FGW on the BBC News website.

  2. Passengers 'grateful' says FGW manager

    Chris Ellis

    BBC News Online

    One First Great Western manager, who wanted to remain anonymous, told BBC News: "Generally the response from passengers [during the strike] has been great - they know we're doing our very best to keep them moving in difficult circumstances and they have been very grateful for what we are doing.

    First Great Western staff

    "All the managers and other staff who have turned up to work have been pulling together to do our very best for customers."

  3. RMT thanks public

    Chris Ellis

    BBC News Online

    On day two of the 48-hours strike, Mick Cash, RMT general secretary said: "The solidarity, unity and fighting spirit of RMT members the length and breadth of the FGW franchise has been a fantastic example for the whole trade union movement as we face up to attacks on our jobs and conditions and the safe delivery of services to the travelling public.

    Union members

    "Our pickets have reported strong public support for this action as the people who use these routes know only too well what profiteering and cuts mean in terms of ‎their safety and the quality of service. RMT wants to thank the public for that support."

  4. FGW to talk with the union

    Andrew Humphrey

    BBC Local Live

    As the strike draws to a close First Great Western operations director Ben Rule paid tribute to his staff who worked during the last 48hrs and said he would talk with the RMT union.

    In a statement he said: "I am sorry that customers have been affected by the RMT's strike action over the past couple of days - and will continue to be so tonight.

    "My first job next week will be to sit down with the RMT and discuss the issues that led to the strike further - we were very close to an agreement before the strike and I am confident there is a negotiated solution to be found here."

  5. 'Stressed out beyond belief'

    Chris Ellis

    BBC News Online

    Elaine Mundt, who is from New York and visited her friend in Helston, Cornwall, said: "I think I'm going to miss my flight back to New Jersey... it costs hundreds of dollars to buy new flights last minute.

    Elaine Mundt

    Ms Mundt said it was the first time in almost 40 years she had seen her friend and the return journey had "stressed her out beyond belief".

  6. Ed Sheeran Wembley Stadium concert warning

    Wembley parking tweets: We are expecting large numbers of vehicles for #EdatWembley today due to the @FGW strike! Please arrive earlier this evening, many thanks

  7. 'Top bants in tough conditions'

    Passenger Nathan J tweets: @FGW Stu on the tannoy on 11.55 from CDF to LDN doing the business keeping the customers happy! Top bants in tough conditions! #railstrike

    FGW replies: Hi Nathan, that's great to hear and yes difficult conditions indeed. Will pass your comments on to him - Andy

  8. Rail strike - taxi for Clarke?

    Matt Pengelly

    Local Live

    Managers at First Great Western are warning spectators leaving the Ashes cricket in Cardiff to expect 'extremely busy' trains at the end of the day's play.

    cricket

    The FGW website says: "There are limited services returning from Cardiff to Bristol Parkway and London Paddington following the cricket (17:55 and 19:25). There will be no direct services to Bristol Temple Meads. These services will be extremely busy so we recommend customers make alternative travel arrangements where possible."

  9. Rail strike: latest headlines

    Andrew Humphrey

    BBC Local Live

    We have less than two hours of the RMT strike on First Great Western and these are the latest headlines:

    • Disruption is set to continue through the night after the 18:30 end of the strike, with routes finishing early
    • Passengers have been complaining of air conditioning problems, with free water given out on some services
    • A round of action by members of the TSSA union would 'not have an impact' according to First Great Western
    • Planned strikes on Southern Rail this weekend have been cancelled after last-minute talks
  10. 'Fantastic staff'

    Chris Ellis

    BBC News Online

    Anne Dinsdale, who is travelling from Penzance to Norwich, said her journey to Plymouth had been "absolutely amazing" and the staff had been "fantastic".

    Anne Dinsdale

    "I'm not looking forward to the next bit. Delays are one thing but train cancellations are another," she said.

  11. Indian summer

    Disgruntled passenger Hamesh tweets: This train is so packed that people are sitting on the floor. It's like I'm back in India. Thanks @FGW

    FGW replies: Sorry to hear this Hamesh, there are fewer services today due to strike action on the network, so services are busier. Jess

  12. Southern Rail deal made

    Press Association

    Planned strikes by engineers on Southern Railway due to start this weekend have been suspended after a breakthrough in last-minute talks.

    Members of the Rail, Maritime and Transport union were due to walk out from 17:00 on Sunday for five days, and not work any overtime this weekend, in a dispute over the working week, rosters and productivity.

    General secretary Mick Cash said the company had agreed to a phased reduction in the working week to 37 hours by May 2017. Meanwhile, the RMT said the second day of a strike by its members on First Great Western in a separate dispute over new trains was being "solidly" supported.

  13. Fresh FGW ballot 'impact not expected'

    Chris Ellis

    BBC News Online

    First Great Western (FGW) says a ballot of a "small minority of managers" by the Transport Salaried Staffs' Association was "not expected to have an impact" on services.

    Notice board

    The union is asking more than 300 managers to vote for action short of a strike. FGW said: "The Office of Rail and Road has seen our approach to running services during the 48-hour strike and trains are being managed by fully qualified and competent staff.

    "Many of those volunteers would normally manage our onboard teams on a day-to-day basis, and have anything up to 18 years experience of the role. Dozens more managers have volunteered to help in non-safety critical roles at stations and on trains."

  14. Strike satisfaction

    Some passengers have been taking to social media to thank First Great Western for their service during the strike.

    • Craig tweets: Kudos to the @FGW staff who did come in today, it must be really difficult to bear the brunt of a lot of people's (understandable) anger
    • Heather Langford tweets: A massive thankyou to all @FGW staff who came to work. My commute has been hell but I would have lost pay if I couldn't get in at all!
    • Sadie Jill Honer tweets: Trains are so packed due to delays that I'm sat nice and cosy on the floor. Nice carpets though @FGW
  15. 'Third class service'

    Chris Ellis

    BBC News Online

    The Transport Salaried Staffs' Association (TSSA) has called a ballot on industrial action at First Great Western, the union has revealed on its website.

    First Great Western train

    Manuel Cortes, general secretary, said: "Proposed reductions in on-board staff numbers will have a serious impact on passenger safety. Of course, standard class passengers will also get a third class service as they will no longer have access to a buffet car. Put simply, you can't rely on the trolley service on busy express trains."

    The TSSA and National Union of Rail, Maritime and Transport Workers fear guards and buffet cars will be disposed of on FGW's new fleet of Hitachi Inter City Express trains.

  16. Rail strike: new trains

    Matt Pengelly

    Local Live

    The train company First Great Western say it's been able to run some additional trains today, after more staff than expected turned up for work. These are the extra services still to run:

    • 16:10 Weston SM to Bristol TM
    • 18:17 Plymouth to Liskeard
    • 19:48 St Erth to St Ives
    • 20:03 St Ives to St Erth
    • 20:18 St Erth to St Ives
    • 20:33 St Ives to St Erth
    • 20:48 St Erth to St Ives
    • 21:03 St Ives to St Erth
    • 21:23 St Erth to St Ives
    • 21:37 St Ives to St Erth
    • 21:58 St Erth to St Ives
    • 22:31 St Ives to St Erth
  17. Rail strike: festival advice

    Matt Pengelly

    Local Live

    Organisers of the Cornbury Music Festival are urging music fans to plan their journeys carefully to avoid problems caused by the FGW rail strike.

    rail

    Thousands of people are expected to flock to the three day event in Oxfordshire which starts tomorrow.

    Festival organisers have told the BBC: "Regarding transport, we are suggesting people travel to Banbury Station and use the Tappins bus service provided directly to the festival site, or there are some services running to Charlbury."

  18. Rail strike: jokers and ranters

    The train strike has had many people reaching for their smart phones to vent their spleen or raise a few laughs on social media.

    • Controversial columnist and broadcaster Katie Hopkins tweets: many thanks to the brilliant @LondonCityAir and @flybe for proving @FGW are redundant with their poxy unions
    • Jeremy Pound ‏jokes on Twitter: Splendid, it's a @FGW strike: 'What do we want?' 'Change!' 'When do we want it?' 'Delayed by approximately 35 minutes!'
    • A confused Robin Morgan tweets: There are no plugs on my train! And it's so busy! And it's on a road! And it's got "Megabus" on the side!
    • Sophie Banat grumbles: Never travelling with #greatwestern again. Cancelled trains, overcrowding and 6 hours without food or water #stivestolondon @FGW
  19. First Great Western: 'No plans to axe guards'

    First Great Western have again rejected one of the main reasons the RMT union say they called the 48hr strike.

    First Great Western staff

    Operations director Ben Rule said: "It is more than a little frustrating that with all the rhetoric flying around there is still some confusion over this key issue. There are categorically no plans for us to axe guards from the new Super Express Trains - in fact, I want more of them."

  20. Rail strike: travelling hopefully

    Matt Pengelly

    Local Live

    Peter Bunce from Swindon is braving the rail strike disruption travelling to London to celebrate his birthday with his girlfriend.

    rail

    He said when he heard the strike was taking place he was "a bit annoyed as the trains don't run on time at the best of times". As a result he came to the station an hour early and "hoped things would be OK".

  21. First Great Western passenger 'misery'

    The Independent

    Commuters look set to face more travel misery today as First Great Western train services endure their second day of strikes, reports the Independent.

    RMT members walked out yesterday over safety and job loss concerns with the introduction of a new Hitachi Intern City Express trains. The strike came at the same time as that of London Underground workers, creating a perfect maelstrom of travel chaos for millions of commuters.

    Today, FGW spokeman James Davies claimed that "over 90 per cent of trains" in the London Thames Valley area were running normally - but conceded that elsewhere service was considerably affected.

  22. Rail strike: latest headlines

    Andrew Humphrey

    BBC Local Live

    As the 48hr RMT strike enters its final hours, here are the latest headlines:

    • The strike is scheduled to end at 18:30, but disruption could continue with staff instructed not to work overtime until Sunday.
    • Another RMT strike due to begin this weekend on Southern Rail services has been called off
    • Further action short of a strike is possible for First Great Western after the TSSA union called a ballot
    • Many stations and trains were less busy than usual on Friday morning
  23. More train delays

    Western Daily Press

    Thousands of rail travellers face potential delays and disruption again today as the 48-hour strike by RMT union members on First Great Western trains continues, reports the Western Daily Press.

    The dispute over jobs and safety concerns has seen high-speed services between London Paddington, the West and Wales halved.

    Cricket fans heading out of London to the Ashes Test match in Cardiff are among those affected. A 24-hour strike by the RMT and Transport Salaried Staff union on London Underground which ended last night compounded the misery.

  24. Second union calls for FGW ballot

    Chris Ellis

    BBC News Online

    The Transport Salaried Staffs' Association has called a ballot on industrial action at First Great Western, the union has revealed on its website.

    First Great Western staff

    It's asking more than 300 managers to vote for action short of a strike in a ballot which opens on July 15 and closes on July 24.

    Manuel Cortes, general secretary, said: "First Great Western senior management think that they can just order our members about at will. They are being instructed to do jobs which they do not feel either qualified or confident to do."

  25. Catherine Bearder: Striking alienates the customer

    Andrew Humphrey

    BBC Local Live

    Liberal Democrat MEP for the South East of England, Catherine Bearder, has called on the RMT union and First Great Western to resolve their dispute through talks rather than strikes.

    Catherine Bearder MEP

    She says: "These days we need to have a think about how industrial action works - it doesn't really impact on owners or bosses but the customers. If owners lose revenue they put the prices up.

    "I believe in sitting around a table negotiating a deal - that's much better than attacking the long-suffering customer."

  26. At the scene: Plymouth Railway Station

    Chris Ellis

    BBC News Online

    Despite the strike of a reported 2,000 First Great Western employees across the network, the majority of trains leaving and arriving at Plymouth were on time or only slightly delayed.

    Plymouth station car park

    Although many services have been cancelled, with the branch lines being the main victims, the car park was reasonably full and station busy with rail users and commuters. Most people were positive ahead of their journeys, although some feared they would miss connections and flights.

  27. Rail strike: carriage congestion

    As the Friday afternoon rush hour approaches, it seems many First Great Western trains are quite busy in the sunshine as a strike by RMT members continues.

    • Alison Burge ‏tweets: Given ppl standing all way from Cardiff suppose shouldn't complain at having to stand btwn Swindon & Reading for 2nd time 2day #fgwstrike
    • Holly moans: Preparing for a crushing from Reading to London #FGWstrike
    • Jonathan Eden complains on Twitter: Well done #fgwstrike standing room only on the 13:33 to Plymouth. Very health and safety. Utter shambles.
    • Snorri Kristjansson ‏reveals: As reservations break down and seat-based hopes are dashed, @fgw's 13:30 to Bristol Temple Meads becomes a shrine to passive aggression. To which Jess at @FGW responds: That's good! No zombie apocalypse on the network today! Jess
  28. Southern trains strike off

    The RMT rail union has confirmed that a five-day strike by engineers on Southern Rail due to start this weekend has been suspended after a breakthrough in last minute talks with the company this morning.

    The engineers had planned to walk out on Sunday and observe an overtime ban in a dispute over pay and conditions.

    In a letter to members, RMT General Secretary Mick Cash, said: "Southern recognises that the hard work and commitment of our engineering staff has contributed towards the efficient operation of the company over the life of the franchise and any pay offer will be fully cognisant of this fact."

  29. Reserving the right to strike

    The Guardian

    The Guardian's Gaby Hinsliff has written about the effect of London's tube strike, and also the broader right to withdraw labour.

    She said: "Without it, employees are defenceless in the face of exploitation, which is why being able to withdraw one's labour is essential to civilised society.

    "But it's precisely because it's such a powerful weapon that striking shouldn't be abused."

  30. No more time restrictions

    Train company First Great Western tweets: Time restrictions on tickets have now been removed until the end of service today. Passengers can now travel at any time with their tickets.

  31. Rail strike: effect on Oxford

    Andrew Humphrey

    BBC Local Live

    I've been at Oxford railway station this morning to see what impact the rail strike is having.

    Abdur Razzak

    Abdur Razzak says his journey was trouble free. "I'm half an hour later than usual because of the amended timetable, but I told my employer and they were fine with it so it's no problem."

    Oxford railway station

    There has been a dramatic fall in customer numbers in the shops in Oxford Station, according to the manager of the West Cornwall Pasty Co Stephen Tilley, he tells me that it had been very quiet the last two days - usually he would expect to do 50% of the day's business in the morning rush hour, but he says his and the other shops had seen nowhere near that.

  32. Rail strike social media strategy

    Matt Pengelly

    Local Live

    Train company First Great Western has revealed its social media team has been handling around 150 Twitter messages an hour during the industrial action.

    rail

    More than 11,300 tweets have been received - about four times the normal volume - a team of four has replied to 70% of them.

    A FGW spokesman said: "On Twitter we can speak directly to customers so it really comes into its own during disruption in times like this.

    "It's been great to hear so many positive comments this week, when we are running more than half of services. Of course we do get some negative ones as well, but we just want to make sure people have all the information possible to get where they have to go to."

  33. Rail strike - standing room only

    Michael Muldowney tweets this picture of the 11:06 London Paddington to Penzance service, saying: Today's overpacked #FGW service to #Cornwall...

    rail
  34. Rail strike 'will not go ahead'

    Matt Pengelly

    Local Live

    In the last few minutes, the RMT rail union has announced planned industrial action on Southern Railways has been suspended

    Engineers at Southern Railway had planned to walk out on Sunday for five days.

  35. Strike anger

    Some people affected by today's First Great Western strike have been letting off steam on Twitter:

    Rachel Blundell tweets: @FGW because of your strike my sister can't get home to visit our dad in hospital...I hope you are enjoying your day off

    Kerry Mcleod tweets: 1st class not opened up to help deal with extra passengers. £170 pp if we want to upgrade. You cld have made strike much less difficult @fgw

  36. Rail Strike: outside Oxford station

    Andrew Humphrey

    BBC Local Live

    It's been eerily quiet in the sunshine at Oxford railway station today. It seems many people heeding the advice from First Great Western and choosing not to travel during the rail strike.

    Ryan Chen-Wing

    Canadian Ryan Chen-Wing has allowed an extra hour for his journey into London, so he can make his connection as he travels to New Haven. He said "As I'm on holiday I can spare the time and I don't really know about the politics of the strike, but if I was working then I would be a lot more worried."

    Kamini Patel

    It's not only the businesses inside the station that have seen a drop in customer numbers, outside Kamini Patel from CitySightSeeingOxford told me: "Usually Friday and Saturday are the busiest days here, but it seems very quiet in the station. The whole area is less busy."

  37. Rail strike: latest headlines

    Matt Pengelly

    Local Live

    We're well into our live coverage of the second full day of the rail strike - the latest headlines include:

    • Long-distance train services are running at about 50%, say First Great Western managers.
    • There's a near-full service in the London and Thames Valley area.
    • Senior officials at the RMT Union say support for the strike is 'rock solid'.
    • Railway stations around the FGW network are reported to be 'quiet' in the sunshine.
    • Staff from the FGW Twitter team handle four times the usual number of enquiries, complains and messages.
  38. 'Rock solid' picket line support

    There has been strong support for the RMT strike action at First Great Western, from both staff and the public, according to the union.

    Reading picket line

    Pickets such as this one in Reading have been in place for the second day.

    General secretary Mick Cash said: "The message from FGW staff has rung out loud and clear and it is now down to the company to get back round the table and give us the very basic assurances on jobs, services and safety that RMT has been calling for."

  39. South West Trains problems

    BBC Travel

    In case you care attempting to avoid First Great Western services in Dorset, they are not the only ones with issues on their routes.

    There is a replacement bus service running on South West Trains at the moment between Dorchester South and Weymouth due to emergency engineering works at Upwey.

  40. Your rail strike experiences

    It seems the rail network is pretty quiet in the second day of the dispute between the RMT union and First Great Western, but there are some problems.

    • Bethan ‏tweets: 3 carriages to get to Cardiff. Already absolutely rammed by the 3rd stop. Cosy... #fgwstrike
    • Martin Gilbraith frets on Twitter: ‏After Scotland and Northern Ireland, for my third busman's holiday in 3 weeks I am travelling today to west Wales in a #railstrike
    • Zubair Mohammad comments: Ironically the trains are running the same due to strike action. @FGW guess you've got a load of useless people on your books. #railstrike
    • My6Percent jokes on Twitter: ‏Hearing delay announcements and guessing the number of minutes, reminds me of Play your cards Right. "Higher, higher! Lower!" #fgwstrike
  41. Cornbury Festival train service affected

    Oxford Mail

    People travelling to the Cornbury Festival today have been warned there will be a limited train service due to the strike.

    First Great Western says trains from Oxford to Paddington and Worcester to Charlbury will be affected.

  42. Quiet Bristol platforms

    David Brown sends us this picture via Twitter, saying: @bbcpointswest @BBCNews a train at temple meads but it is parked! Only 4 trains leaving between 7 and 8 #railstrike

    rail
  43. Rail Strike: Oxford latest

    Andrew Humphrey

    BBC Local Live

    At the moment Oxford Station is a picture of calm. Passengers are making their way through the concourse easily and all the departure boards are showing trains leaving on time, despite the rail strike.

    rail

    It may or may not be connected, but the cycle racks outside Oxford Station, which are usually full to overflowing, appear a little less busier today, with spaces available.

    rail
  44. Rail strike: The picture in Swindon

    Matt Pengelly

    Local Live

    Despite the rail strike, it felt like "business as usual" at Swindon train station as a moderate crowd of passengers waited on platform 3 for the 10:11 train to London.

    rail

    Local Stephen Appleton, who has a visit to a convention in London planned, said he was worried the strike could "mess up his whole day".

    And Karen Sevilla from Kemble, who was seeing her daughters off to an Ed Sheeran concert in the capital, described the reasons for the strike as "nonsense" and "not worth all the fuss".

  45. Hope for new talks over rail dispute

    Western Morning News

    Striking railway workers have urged First Great Western to get back to the negotiating table as the action which has crippled the network enters its second day, reports the Western Morning News.

    The Rail, Maritime and Transport Workers (RMT) union said support for the action was "rock solid" with pickets out in force at many stations.

    Although the 48-hour stoppage is due to end at 18:30, it is unlikely the service will get back to normal until tomorrow when workers clock back on to their shift.

  46. Rail strike: One happy traveller

    Earlier Gary Welch tweeted this photo of Reading station, saying "Quiet station. Seat on train. Train on time. Best day on the trains in years!".

    rail

    Well, he got in touch later via Twitter to say: journey just improved. I have been told to go and sit in an empty 1st class carriage #lovefgwstrikes

    rail
  47. Rail strike: View from Gloucester

    David Bailey

    BBC News

    It's much quieter than usual here at Gloucester station on day two of the rail strike. The woman in the ticket office told me: "There's no-one here. The only customers who are buying tickets are people who didn't know the strike was on. Everybody else has stayed at home."

    She adds that there's nothing running on the Stroud line at all, but services are running to Bristol "and you can get pretty much everywhere from there".

    rail

    There is no-one manning the ticket barrier, which has been left open so travellers can walk through without using their tickets to operate it - just like the old days. But the trains that are running are all running to time.

  48. Trackside reporters

    Once again, the hashtags #railstrike, #strike and #fgw are providing an insight on what's happening across the First Great Western network on the second day of the train strike. Things seem remarkably peaceful:

    • Karen Crowther tweets: Well on on a train, may only have 2 coaches but I got a seat, huge thanks to everyone who decided not travel today! #railstrike
    • Steve Daniels ‏agrees on Twitter: Strikes seem to be the way ahead for the trains. Best service I've had in ages, train empty, today's even left early #fgw #funnyoldworld
    • Mahesh Patel tweets: ‏All quiet in the quiet carriage to Cardiff #Ashes #FGW
  49. Rail firm's side of the story

    Michael Stoddard

    BBC News, Southampton

    It's worth recapping that First Great Western say the new trains, which are at the centre of the row, will actually need more workers not fewer.

    rail

    Mark Hopwood said "existing pay and conditions [would be protected]" and there would be "no compulsory redundancies for station and customer service staff".

    "There will, however, be an impact on some of our engineering depots when maintenance work on the new trains transfers to the train provider as part of their contract procured by government," he said.

  50. Rail strike: View from the picket line

    Andrew Humphrey

    BBC Local Live

    Union leaders have paid tribute to the "fighting spirit" of their activists and workers as industrial action at First Great Western stretches into a second day.

    rail

    RMT rep Tony Hall says he has been on the Oxford picket line for 32 hours and has had hundreds of people offer him and fellow strikers their support.

    RMT general secretary Mick Cash said: "The solidarity, unity and fighting spirit of RMT members the length and breadth of the FGW franchise has been a fantastic example for the whole trade union movement."

  51. Tube back running

    Press Association

    London Underground services are back to normal after a 24-hour strike closed the entire system, causing travel misery for millions of commuters and holidaymakers.

    The walk-out ended last night but no Tubes had run all day, forcing people to take packed buses or boats, switch to bikes or walk.

    London Underground bosses have contacted the conciliation service Acas to help arrange fresh talks over the dispute, although any meetings are not expected until next week.

  52. Rail strike: Hope for more trains services

    Matt Pengelly

    Local Live

    Managers at First Great Western say they're hopeful they will be able to run more services than timetabled on the second day of industrial action.

    rail

    A near-full service is running in the London and Thames Valley area and about 50% of long-distance services are running - but local branch lines outside the Thames Valley are generally not able to run. There's more travel advice here.

    A FGW spokesman said: "We had more people turn in for work than expected yesterday, which increased the number of people available for us to run trains by around 10%."

  53. Train users take to social media

    Commuters and train users have taken to social media to vent their anger or offer praise to both the National Union of Rail, Maritime and Transport Workers and First Great Western.

    • @Rocketfrancis tweets: @RMTunion was really looking forward to taking my 65 year old Dad to his 1st ever Ashes game 2morro. But cant now thanks to ur #railstrike
    • Anna Mikis tweets: Horrible #FirstGreatWestern strike. ~50minute Bristol T.M. to Cardiff Central trip is taking me almost 1h45m to do. #notahappycustomer @FGW
    • @Wendylockel tweets: It does seem like the Thames Valley is largely unaffected by the train strikes! #thankful #FirstGreatWestern
  54. Rail strike: Paddington picket

    Matt Pengelly

    Local Live

    The RMT has said pickets are out in force again this morning as the dispute between the union and First Great Western ‎enters its second full day.

    rail

    RMT general secretary Mick Cash said: "Our pickets have reported strong public support for this action as the people who use these routes know only too well what profiteering and cuts mean in terms of ‎their safety and the quality of service."

    In an open letter to passengers, FGW managing director Mark Hopwood said he was "determined to continue talking to the RMT to try and find a way to resolve this matter".

  55. Are you due a refund?

    First Great Western (FGW) has given this guidance on refunds for those who are unable to travel, or choose not to, between Thursday and Saturday because of the strike.

    • Customers who bought tickets from a FGW station or ticket machine, and have them in their possession but were unable to travel, can take them back to their point of purchase
    • If tickets were not purchased via a FGW outlet please refer back to the original point of purchase
    • If purchased via telephone or online you will need to post your tickets to FGW along with a refund form
  56. Rail strike: Peaceful platforms

    Gary Welch tweets from Reading station: Ahhhh. Empty platforms. Quiet station. Seat on train. Train on time. #FGW can you go on strike next week too? Best day on the trains in years!

    rail

    Steve Burnley ‏agrees, tweeting: Hey @FGW Could you arrange a strike every day please? Train is on time and has spare seats #unusual

  57. Train firm busy on Twitter

    The First Great Western social media team were hard at work through the night, dealing with complaints and queries.

    You can see from the firm's Twitter feed the questions slowed right down in the early hours but picked up again this morning.

  58. Oxford rail delays

    Oxford Mail

    The rail strike caused delays and disruption for passengers travelling to London from Oxford yesterday, reports the Oxford Mail.

    The industrial action began after 11th-hour crisis talks between rail bosses and union RMT broke down on Wednesday.

    FGW said a reduced number of trains for rail passengers travelling from Oxford to London Paddington will operate, but with delays and cancellations to be expected over the strike period.

  59. Rail strike: Ashes cricket advice

    Matt Pengelly

    Local Live

    Thousands of people are expected to flood into Cardiff today for day three of the Ashes cricket - but are being warned train services at the close of play will be "extremely busy".

    rail

    The First Great Western website says: "The 07:15 and 08:15 services from London Paddington to Cardiff will arrive in time for the 11:00am start on Friday.

    "There are limited services returning from Cardiff to Bristol Parkway and London Paddington following the cricket (17:55 and 19:25). These services will be extremely busy so we recommend customers make alternative travel arrangements where possible."

  60. Cornbury Festival travel advice

    Matt Pengelly

    Local Live

    First Great Western is warning people heading to the Cornbury Music Festival to prepare for limited train services.

    Thousands of people are expected for the start of the three-day event, which is headlined by Tom Jones, at The Great Tew Park in Oxfordshire.

    Tom Jones

    There will be shuttle buses in operation between the festival site and Banbury and Charlbury stations.

  61. Train strike: Cricket fan travels in comfort

    Mahesh Patel is travelling to watch the third day of the Ashes cricket in Cardiff in some comfort, it seems.

    He tweets: The strike is good for my pork pies - don't think I've ever seen a morning train this quiet ever #Ashes #fgwstrike

    rail
  62. Why are train workers on strike?

    Chris Ellis

    BBC News Online

    It's worth reminding ourselves that the 48-hour strike by some First Great Western staff, which ends at 18:30, is over union fears that guards and buffet cars will be axed on the firm's new Hitachi Inter City Express trains.

    Hitachi Inter City Express trains being taken off a boat

    The first Hitachi trains will run on the Great Western main line from 2017 and the East Coast main line from 2018.

    They are being introduced under the Intercity Express Programme (IEP) on routes between London Paddington and Oxford, Bristol and South Wales.

  63. Comments from last night

    It seems many commuters on their way home last night turned to Twitter to post their views.

    Suzi Richer tweeted: Hugely appreciating the managers @FGW running the trains between Cardiff and Paddington today - you're doing a fab job! #trainstrike

    Alexander Blakey was less content, tweeting: #fgwstrike day 1, evening update. Train air con belting out heat on last carriage of 16:42 Paddington to Reading. How nice @fgw..

  64. Tube back to normal

    The London Underground is back to normal after yesterday's Tube strike - Transport for London tweets: A good service is operating on all Tube lines this morning following yesterday's #tubestrike. Thank you for your patience yesterday.

  65. Train strike row escalates

    Chris Ellis

    BBC News Online

    The rhetoric between the RMT union and First Great Western was ramped up yesterday when the union said some services running during the strike were "dangerously overcrowded and being operated by inadequately trained managers".

    Plymouth train station

    But the train firm disputed the claims, saying safety was its top priority and a service would not run without the correct number of trained employees.

  66. Tourist destinations hit by rail strike

    Chris Ellis

    BBC News Online

    First Great Western (FGW) branchline services to Newquay, Falmouth, Gunnislake, Looe and Weymouth are among those affected by the rail strike.

    Fistral in Cornwall

    FGW posted the following updates on its website last night:

    • Between Exeter and Exmouth: Every two hours
    • Between Exeter and Paignton: Every two hours
    • Between Barnstaple and Exeter: One per peak
    • Between Liskeard & Looe: Service 'significantly affected'
    • Between St Erth and St Ives: Limited service
  67. Tube strike comes to an end

    BBC London News

    There's some good news for commuters today with Tube services resuming following a 24-hour shutdown of the entire London Underground network on Thursday.

    rail

    The capital was plunged into travel chaos, with a marked increase in commuters using Overground, bus and boat services.

    Transport for London (TfL) said a "good service" was expected this morning - the Rail, Maritime and Transport (RMT) union congratulated members who had participated in the action over pay and night services.

  68. Train firm's 'commitments to staff'

    First Great Western tweets: Some have asked what we're doing to resolve the dispute with the RMT. Here are the commitments we've given staff.

  69. Follow strike action travel updates

    Find out which services are disrupted today by following First Great Western's Twitter feed or visiting its website.

    FGW twitter feed
  70. Second day of action

    It's a second day of strike action for RMT staff working for First Great Western.

    The firm is expecting to run a similar service to Thursday with London-bound services from Cardiff, Bristol and Swindon expected to run every hour.

    But branch lines in Cheltenham, Looe in Cornwall, from Bristol to Weymouth, to Newquay and to Gunnislake are expected to be severely reduced or cancelled.