'Volunteers do what staff don't have time to do'published at 07:44 British Summer Time 30 July 2020
It’s not just hospital staff that have been at the coalface throughout the pandemic, an army of St John Ambulance volunteers have also been on hand.
At Addenbrooke’s Hospital its volunteers have given 4,000 hours since March, being used in the Emergency Department and the Urgent Treatment Centre.
Volunteer Dita Lee said they would do “the kind of thing the hospital staff just don’t have the time to do”, such as making refreshments for patients.
“One of the most important roles we’ve had to do is to look after all of the personal protective equipment (PPE)," she said.
"We’ve been making sure all of the departments are replenished, that anything they need is readily available for them.”