Woman out of home 'for a year' after burst water main damages house
published at 08:33 Greenwich Mean Time 21 March 2017
Calum McKenzie
BBC Local Live
A woman whose home was flooded when a water main burst in the Chester Green area of Derby said it could be up to a year before she can return home.
Dawn Mead's house on Mansfield Road was flooded and she had windows smashed by rocks and debris when the main burst on Sunday morning.
"We're staying in a hotel," Ms Mead told BBC Radio Derby.
"They booked us in initially for two weeks but we've had a call this morning from Severn Trent asking if we minded if they passed our details onto letting agents because it will be quite a long time [before we can get back into our home]."
Bob Stear, from Severn Trent, said they have done all they can to try to make sure people can go about their normal lives.
He said: "Clearly when it happens it's causing massive devastation. Obviously it has been our priority to look after the customers who have had a traumatic time of it.
"We've had teams out making sure they are not out of pocket and we've done all we can to re-home them."
