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The bank insisted for over a year the customer was aware of the transaction and refused a refund.

An animal shelter which rescued "Britain's fattest dog" has an even bigger problem on its hands.

BBC Weather

Tonight it will be mainly dry with clear spells, but also the chance of a few showers persisting.

The brisk winds will fall light overnight allowing some patches of mist and fog to form and it will be cold.

Minimum temperature: -1 to 2C (30 to 36F).

Wednesday will be a less windy day with some sunny spells, but also a fair amount of cloud around and the risk of some showers at times.

It will continue to feel chilly.

Maximum temperature: 6 to 9C (43 to 48F).

Daniel Clark
Local Democracy Reporting Service

Senior members of Teignbridge District Council have been ordered to look again at plans to limit the number of dogs which can be walked at the same time by professional walkers.

The council's executive had agreed to lower the limit from six to four under the new Public Spaces Protection Order (PSPO), external, with £100 on-the-spot fines for anyone breaking the rules.

But the decision has been called-in by councillors for further scrutiny.

Image source, Getty Images

Members of the council said they were also worried about how the new rules would be enforced with only three enforcement wardens covering the district of Teignbridge.

The council's executive was also invited to reconsider changes to the seasonal dog ban, which is moving from 1 May to 1 April at Dawlish Town, Dawlish, Coryton Cove, Teignmouth Town and Shaldon beaches.

The full list of the offences that can be committed by a person in charge of a dog in Teignbridge as part of the new PSPO are:

• Fouling - not picking up its faeces straight away.
• Means to pick up - not carrying a bag or other means of clearing up at all times.
• Dog exclusion areas (except beaches) - letting a dog enter a dog ban area, such as a children's play park.
• Seasonal dog exclusion areas (beaches) - allowing it on a beach specified with a ban between 1 April and 30 September.
• Dogs on lead areas - not keeping a dog on a lead in designated areas.
• Dogs on leads on the highway - not keeping a dog on a lead on a road or footpath alongside a road, or cycle and walking routes away from roads.
• Dogs on leads by direction - not complying when told by an authorised council officer or police officer to put a dog on a lead.
• Restriction on number of dogs - an individual walking more than four dogs at any one time.
• Anyone breaking the rules can be given a £100 fixed penalty.

Johnny O'Shea
BBC News Online

Image source, Google

Overnight closures are planned for the Saltash Tunnel to allow £1.2m worth of safety works to take place.

Highways England is starting the scheme on Monday to upgrade the incident detection system within the A38 tunnel.

Bosses say it will provide "quicker and more reactive detection" of vehicle fires and other incidents.

The scheme will see close to 5,000m of cable installed inside the 410m long tunnel.

The changes are designed to alert drivers to any potential incidents faster, and help Highways England and the emergency services respond via the Tamar Bridge control room.

The tunnel will be closed on week nights from 20:00 to 06:00 until the spring with a diversion route in place via the B3271. There will be no closures between 22 December to 6 January.

Richard Whitehouse
Local Democracy Reporting Service

Plans to build eight new homes in Illogan have been opposed by a parish council which said it had never felt so strongly against a planning application.

The plans for a housing development on land off Merritts Hill went before Cornwall Council's west sub-area planning committee on Monday when it was refused planning permission.

Under the plans eight open market homes would have been built on the greenfield site with access to the development being provided by demolishing a bungalow. But the plans had attracted strong opposition from Carn Brea Parish Council and Illogan Parish Council as well as local Cornwall councillor David Ekinsmyth.

He said the land had not been identified for development and was an essential "green buffer" between Illogan and West Tolgus which he said was "zealously guarded by both parish councils".

The application had been recommended for approval by planning officers who said it would help meet local housing need.

A proposal to approve the application was put to the vote and lost by four to 7. An approval to refuse permission was passed by seven votes to four.

Image source, LDRS

Johnny O'Shea
BBC News Online

Police seized 54 vehicles as part of a week-long crackdown on drivers without valid insurance in Devon and Cornwall.

A further three drivers were caught without a valid licence between 12 and 18 November.

Drivers of uninsured vehicles receive a minimum of six points on their licence and a £300 fine.

There is also a minimum charge of £150 to get their vehicles back within 14 days.

They must insure the vehicle and prove to the police it is in order before going to the garage to pay for its release.

Devon and Cornwall Police said numerous other drivers were stopped for insurance offences but allowed to re-insure at the roadside.

Image source, Devon and Cornwall Police

Plymouth Live

A cowboy gas fitter whose work turned a brand new boiler into a death trap has been handed a suspended sentence., external

Johnny O'Shea
BBC News Online

Three birds "which have been shot with an air rifle" have been found dead on the Isles of Scilly, conservationists have said.

The Isles of Scilly Wildlife Trust posted on Facebook , externalthat two woodcock and one redwing were killed.

Woodcock are classed as game meaning they can be shot for the table at certain times of year.

Redwing are classed as a wild bird meaning they are protected by law and it is illegal to intentionally harm or shoot them.

The Facebook page said: "Given the importance of our birds to many of our livelihoods, they are one of the reasons that many people visit Scilly, we ask whoever has done this to please refrain from needlessly killing wild birds for the sheer hell of it.

"We will be reporting this to the police because not only were these birds shot needlessly and in the case of the redwing illegally, they were done so in a field where livestock were grazing.

"If the person who did this is feeling grown up enough to sort this matter out we would very much like to speak to you and would appreciate it if you got in touch.

"If not then you shouldn't be playing with an air rifle in the first place and should pass it on to someone who is more responsible."

Johnny O'Shea
BBC News Online

Staff from a Devon college are among hundreds nationally staging a two-day strike in a dispute over pay - with more set to be balloted for industrial action.

Members of the University and College Union (UCU) at six colleges in England will walk out from 28 November.

These include staff from Petroc College in north Devon.

Ballots of UCU members at 26 more institutions will open on the same day, with the result due on 19 December.

The union says it has been waiting months for a decent wage offer, adding college staff have seen their pay decline by 25% over the past decade.

UCU officials said that while the Chancellor of the Exchequer found £400m for "little extras" for schools in his Budget, there was no new funding for colleges.

About 700 staff will be on strike next week with the others working at Bath, Bradford, New College Swindon, Croydon, and Lambeth.

Image source, Google

Twitter

Drake Circus shopping centre in Plymouth was closed earlier due to a fire alarm.

Andrew Segal
BBC South West

A new scheme is offering vouchers to help people in Cornwall struggling to pay fuel bills this winter.

The fuel bank, based at the food bank in Camborne, is offering vouchers to pre-payment meter customers for up to £49 off gas and electricity.

The vouchers, paid for by £30,000 of crowdfunding, were expected to provide around two weeks' worth of energy, scheme managers said.

The scheme comes to the county after being created by the Npower Foundation and the charity Feeding Britain in 2015.

It was set up after research by the utility said more than half of prospective users had to choose between heating or eating at least once a week.

The Npower Foundation said Cornwall had about 36,000 households in fuel poverty. The county has about 260,000 households, according the the 2011 census.

It's hoped Npower's Fuel Bank charity will help 1,000 people in the area this winter.

Johnny O'Shea
BBC News Online

A prisoner from Uffculme near Tiverton is wanted by police after breaching his release conditions.

Steven Keeling was sentenced to one year in prison last December for taking a vehicle without consent and possession of a weapon. He was subsequently released on licence.

Devon and Cornwall Police is trying to locate and arrest him.

Keeling has links to Cullompton, Tiverton and possibly the Bampton area.

He is described as a white man, about 6ft 2in (1.8m) tall, of heavy build, with short ginger hair and is clean shaven.

Anyone with information is asked to contact police via 101.

Image source, Devon and Cornwall Police

Twitter

BBC Radio Cornwall

A giant removals job for staff at Cornwall's Records Office is currently under way.

Staff are carefully packing thousands of precious maps, books and documents before the county's historic archive moves from Truro to a new facility, Kresen Kernow in Redruth.

Here staff talk about how they are undertaking the operation and what is being moved...

Andrew Segal
BBC South West

Torbay Council is not to purchase shares owned by contractor Kier in the Tor2 partnership, which is responsible for waste, recycling and highways in the district.

Kier Integrated Services Ltd holds 80.01% of the shares in the joint venture company formed in April 2010, and Torbay Council the remaining 19.99%.

The authority had planned to buy the company to allow it "to set the future direction of Tor2".

The council said it would not buy the shares, external in Tor2 "in order to allow further due diligence to be undertaken".

The partnership's original 10-year contract is due to end in July 2020. It has suffered problems, with difficulties in waste collections in 2010 and also in 2017.

The council's opposition Liberal Democrats welcomed the decision.

Tor2 also manages grounds, parks, car parks, buildings and council's vehicle fleet; street and beach cleansing, and out-of-hours call centre support.

Image source, Tor2

BBC Radio Cornwall

A pet owl is missing from its home at Black Rock near Praze-an-Beeble.

Charlie is a 17-year-old captive-bred European eagle owl.

She went missing on Monday night from Lower Cargenwen.

Image source, Evelyn Calvert

Johnny O'Shea
BBC News Online

A bus driver was left with minor injuries after being "punched multiple times" on board, police have said.

It happened on the number 87 service at Frances Street in Truro at about 11:00.

The offender left the scene and an area search was carried out but the man was not found, officers added.

Anyone with information is asked to contact Devon and Cornwall Police via 101.

Image source, Google

Daniel Clark
Local Democracy Reporting Service

The ruling Conservative Party has seen its majority on Teignbridge District Council slashed to one after the resignation of a councillor.

Councillor Amanda Ford, the previous ward member for the Teign Valley, quit the council earlier this month.

No reason for her departure has officially been stated, but just weeks before she left, she had threatened to quit as a result of "allegations of bullying by senior council officers", an accusation the council has strongly refuted.

Councillor Ford, who stood as the Tory candidate in the Barnsley Central ward in the 2017 General Election, had been suspended by the Conservative Party days before her resignation following claims that she had broken the Code of Conduct for members.

Her departure leaves the Conservative Party with 23 seats on the council out of 45 occupied seats, with the Liberal Democrats having 16 seats and the Independent group holding six, with one seat vacant.

Image source, Daniel Clark

Councillor Ford has been asked to comment on the reasons for her departure from Teignbridge District Council.