What does Flybe crisis mean for customers?published at 12:26 Greenwich Mean Time 13 January 2020
Simon Gompertz
BBC personal finance correspondent
As long as Flybe carries on flying, there is no need to worry and certainly no reason to try to get your money back.
If the airline was to fail, however, all flights would most likely be cancelled. Those with paid-for bookings could find they lose their flights and their cash.
If your flight is part of a package deal covered by the ATOL scheme, then you should be protected and have the right to a re-booking or refund.
Otherwise you can try to retrieve the money from your credit card company, if that's how you paid. There is also a debit card chargeback scheme which can help.
Many travel insurance policies are not much use in these situations, unless you stumped up extra for the Scheduled Airline Failure option or something similar.
Those stuck overseas might be left hoping that the government will direct the CAA to step in, as it did when Monarch and Thomas Cook went under, to bring back stranded passengers for free.