Summary

  • Police searching for missing woman Gaynor Lord have found a female body in the River Wensum in Norwich

  • Police said the identity of the body had not been confirmed but Ms Lord's family have been informed

  • Ms Lord was last seen on the afternoon of 8 December after leaving work at Jarrolds department store

  • CCTV captured her last known movements walking along St Augustines Street in Norwich

  • She was later seen in Wensum Park

  1. Thank you for joining uspublished at 17:00 Greenwich Mean Time 15 December 2023

    We're about to bring our live coverage to an end. Thank you for joining us.

    But we'll bring you news of any further developments on the BBC Norfolk page.

    This page was edited by Jon Welch, with reporting by Kathryn Hamlett, Rachael McMenemy and James Gregory.

  2. Police 'learning lessons from Nicola Bulley case'published at 16:54 Greenwich Mean Time 15 December 2023

    Police in Norfolk said they had been in touch with detectives at Lancashire Police to understand "any of the lessons learned" from Nicola Bulley's disappearance.

    Ms Bulley, 45, disappeared in January after dropping her two daughters off at school in the Lancashire village of St Michael's on Wyre.

    Her mobile phone was found on a river bank and her body was found in the river three weeks later.

    Last month, the College of Policing published a report that criticised the media strategy during the search for Ms Bulley.

    Nicola BulleyImage source, Family handout

    During the search in Norwich for Ms Lord, search teams from Lancashire Fire and Rescue Service were also spotted at New Mills Yard pumping station.

  3. Gaynor Lord's behaviour 'couldn't be explained'published at 16:51 Greenwich Mean Time 15 December 2023

    Ch Supt Dave BuckleyImage source, Shaun Whitmore/BBC

    Norfolk Police said on Thursday they "can't explain" some of Ms Lord's behaviour on the day she went missing, including why she left work early.

    "Nobody knows why she's done what she's done and we'll just have to work to see if we can find out," Ch Supt Dave Buckley said yesterday.

  4. Friend 'feels terrible' about last callpublished at 16:44 Greenwich Mean Time 15 December 2023

    Debbie Tubby
    BBC Look East

    Julie ButcherImage source, Shaun Whitmore/BBC

    Ms Lord called a friend about only 30 minutes before she left work early last Friday.

    Julie Butcher told the BBC on Thursday that she "feels terrible" after cutting the phone call short to take a work call.

    She tried calling Ms Lord back but was unable to reach her.

    Ms Butcher, who spoke to officers on Saturday, also received a "pocket call" from Ms Lord at about 16:15 GMT on Friday, where she could just hear movement.

    Ms Butcher said: "I keep going over the conversation. If I hadn't answered that call [from the client] would she have talked to me? I feel terrible. I feel so sorry for the family."

    She said Ms Lord seemed "fine" when they last met at her workplace, Jarrolds department store in Norwich, on Tuesday 5 December.

    She said: "We were talking. She was a bit busy but we were talking about Christmas and she seemed fine, no different to the usual Gaynor. She was quite upbeat and happy."

  5. Gaynor Lord: What do we know about missing woman?published at 16:33 Greenwich Mean Time 15 December 2023

    Gaynor LordImage source, Norfolk Police
    Image caption,

    Gaynor Lord was last seen on 8 December

    Police have not formally identified the body of the woman found in the river near to St Martins Close in Norwich, but Gaynor Lord's family have been informed.

    We still do not know much about Ms Lord.

    She is a 55, a mother of three and a retail assistant on the Bullards Gin counter in the basement of Jarrolds department store in Norwich, where she was working on the day of her disappearance.

    CCTV footage showed her making her way through the city towards Wensum Park.

  6. A case that has affected the whole of Norwichpublished at 16:09 Greenwich Mean Time 15 December 2023

    Navtej Johal
    News correspondent

    The mood has turned sombre here since we learned that a body was discovered in the water by police searching for Gaynor Lord.

    People have begun leaving flowers outside Wensum Park, where the 55-year-old was last seen.

    One woman told me she wanted to lay a bouquet for Gaynor because “we look after our own here” in Norwich.

    This is a case that appears to have affected the whole city.

    One resident told me “everybody has been talking about it” this week.

    The discovery of this body will upset many of those following the events of the last few days who have been thinking about Gaynor and her family.

  7. Drone photos show search area from abovepublished at 15:53 Greenwich Mean Time 15 December 2023

    Police searching for Gaynor Lord recovered a body from the River Wensum, a short distance downstream from Wensum Park where she was last seen.

    It's a quiet stretch of river to the north of Norwich city centre.

    Drone pictures show the scene, looking south. In the background, to the left, is the spire of Norwich Cathedral, in the centre is Norwich Castle and, just to the right of the centre, is the City Hall clock tower.

    Search area aerial picturesImage source, PA Media
    Search area aerial picturesImage source, PA Media
    Search area aerial picturesImage source, PA Media
  8. Flowers laid at parkpublished at 15:31 Greenwich Mean Time 15 December 2023

    A woman laying flowers outside Wensum Park in Norwich,Image source, PA Media

    Members of the public have begun laying flowers outside Wensum Park.

    Earlier a woman's body was found during searches of the River Wensum as part of an ongoing investigation into the disappearance of Gaynor Lord.

    She was last seen on 8 December.

    A note on flowers left outside Wensum Park.Image source, PA Media
  9. Map shows key locations in search and body findpublished at 15:25 Greenwich Mean Time 15 December 2023

    Gaynor Lord left work at Jarrolds department store in Norwich through a loading bay in Bedford Street at about 14:45 GMT last Friday.,

    She was due to finish work at 16:00.

    CCTV showed her making her way through the city and towards Wensum Park.

    The park and River Wensum became the focus of the search.

    A female body was found in the river, near St Martins Close, about 500m (1,640ft) from where Ms Lord was last seen on CCTV on St Augustines Street, and about 400m (1,310 ft) downstream from where her clothes and belonging were found in Wensum Park.

    Map shows key locations in search
  10. Post-mortem examination to be heldpublished at 15:19 Greenwich Mean Time 15 December 2023

    A post-mortem examination would take place to "establish means of death" of the body of a woman found in the River Wensum, police have said.

  11. Plenty of unanswered questions remainpublished at 15:08 Greenwich Mean Time 15 December 2023

    Navtej Johal
    News correspondent

    There are plenty of unanswered questions and lots of speculation about why Gaynor Lord left work early; what was happening to her, whether there had been a significant moment.

    There will be a lot of focus on those questions.

    At the moment, it's pretty clear from the police that they do not believe anybody else was involved and that she didn't meet anyone else in the city centre.

    There is a lot of shock in Norwich - a relatively small city, where a lot of people do know each other.

    The footage that we saw this week of Gaynor Lord walking through the city centre is very familiar to the people who live around here - they know these streets well. It's a story that has dominated the local media.

    Lancashire Police's involvement in this case has been significant. Nicola Bulley's case from earlier this year has some similarities.

  12. Gaynor Lord 'did not meet anyone' on way to parkpublished at 14:57 Greenwich Mean Time 15 December 2023

    CH Supt Dave Buckley giving a news conferenceImage source, Maria Veronese/BBC

    Ch Supt Buckley says the investigation "remains a missing person" case.

    He said, based on the available evidence, the force did not believe she met anyone on her way to Wensum Park.

    He said police would remain "open-minded" and "pursue all lines of inquiry to ascertain why she went missing."

    He added: "While this is not the outcome we wished for, our search has always predominantly focused on the river and the park."

  13. 'Detailed and methodical search'published at 14:44 Greenwich Mean Time 15 December 2023

    Ch Supt Buckley said specialist divers found the body of a female in the River Wensum after a "detailed and methodical search".

    Work was ongoing to establish its identity, Ch Supt Buckley added.

  14. News conference finishedpublished at 14:43 Greenwich Mean Time 15 December 2023

    The news conference has finished. It was very brief, lasting just a couple of minutes.

    Ch Supt Dave Buckley made a brief statement but did not take questions from reporters.

  15. 'No third-party involvement'published at 14:37 Greenwich Mean Time 15 December 2023

    Ch Supt Dave Buckley says police are "keeping an open mind" about Ms Lord's disappearance.

    He said there is "no evidence of third-party involvement".

  16. Watch the news conference livepublished at 14:29 Greenwich Mean Time 15 December 2023

    Press conference mediaImage source, Shaun Whitmore/BBC

    In a few moments, Ch Supt Dave Buckley from Norfolk Police will be providing an update on the case.

    You can watch the news conference live in our stream at the top of this page.

  17. Gaynor Lord's family informed and supported, say policepublished at 14:18 Greenwich Mean Time 15 December 2023

    Debbie Tubby
    BBC Look East

    Look East reporter Debbie Tubby provides an update from the scene.

    Media caption,

    Gaynor Lord: Update from the scene after body is found

  18. Gaynor Lord disappearance: What we know so farpublished at 14:11 Greenwich Mean Time 15 December 2023

    Good afternoon. If you're just joining us, there has been a major development in the search for missing Gaynor Lord. Here's what we know so far.

    • Specialist divers searching the River Wensum close to where Gaynor Lord's belongings were discovered found a body at about 12:00 GMT today
    • Norfolk Police says the body hasn't yet been formally identified but Gaynor's family have been informed
    • Officers are due to hold a press conference - now expected at about 14:30 GMT
    • The 55-year-old was reported missing last Friday after a member of the public found her belongings - including clothing, two rings and a mobile phone - in Wensum Park
    • She'd left work early at 14:45 and could be seen on CCTV rushing through Norwich city centre on foot
    • Footage shows she spent 33 minutes in the grounds of Norwich Cathedral before heading in the direction of the park
    • A witness there said she saw a woman matching Ms Lord's description in a "yoga pose" at about 16:00, adding she seemed "calm"
    • Police believe she may have entered the River Wensum and officers do not suspect "third-party involvement"
  19. Police news conference delayedpublished at 13:59 Greenwich Mean Time 15 December 2023

    Norfolk Police say it is now planning to hold a news conference at 14:30 GMT instead of 14:00.

    Ch Supt Dave Buckley is expected to provide an update on the case after a body was found in the River Wensum during the search for Gaynor Lord

    The body has not been formally identified but Ms Lord's family have been informed, police have said.

    We'll bring you all the updates as they happen.