Hospital launches email and voice message service for patientspublished at 18:01 British Summer Time 30 April 2020
A hospital trust has set up a new email and messaging service to allow relatives and friends to maintain contact with patients during the Covid-19 pandemic when visiting is restricted.
The Letters to Loved Ones, external service, using email or a voicemail for the team to deliver, has been established by the East Suffolk and North Essex NHS Foundation Trust, external, which covers Colchester and Ipswich hospitals, Aldeburgh, Clacton, Halstead, Harwich and Felixstowe community hospitals and Bluebird Lodge near Ipswich.
“We understand that it is really difficult to not be able to visit the people you care about while they are in hospital, particularly in these challenging times," chief executive Nick Hulme said.