'Sometimes we'll get it wrong'published at 12:45 Greenwich Mean Time 8 November 2023
The new chief constable says the PSNI is a "best-in-class" police force.
"We are the emergency service that everyone calls," he says.
"And sometimes, sometimes we'll get things wrong but when we do get things wrong we will learn from those issues collectively.
"Everyone makes mistakes - we're not robots, we're human beings.
"But by and large that service that's provided by this organisation is best in class in this country."