'HR should be a service to me, not a master'published at 13:02 British Summer Time 17 May 2018
Mr Scoffield asks the witness if he has any ideas on how the civil service HR system could be made to work better.
Mr Mills says the HR function "needs to regard itself as a service to people like me rather than a master of people like me".
And he says there should be targets regarding how fast HR can fill vacancies.