'Most' shoppers expected to obey face covering rulepublished at 08:09 British Summer Time 10 July 2020
Andrew Black
BBC Scotland Business Presenter
How do retailers feel about the wearing of face coverings becoming compulsory in Scottish shops ?
Chris Tiso, chief executive of the Tiso outdoor retail chain, said he expected most customers to obey the rule - and he said it was right that retail staff won't be expected to enforce it.
He said: "There are exemptions (to wearing a face covering) and we have no way of knowing what medical conditions customers have. We certainly won't be challenging customers on it."
Chris told the BBC's Good Morning Scotland programme: "We've made the staff aware that we don't expect them to find themselves in unhelpful dialogue with anyone."
He added that Tiso high street outlets had now re-opened and there had been a encouraging level of demand from customers - saying demand for bikes and stand-up paddleboards had been huge.
Chris added that he expected an increase in demand for camping and outdoor gear, as more people in the UK consider holidaying at home, instead of going abroad.