Scottish Women's Aid calls for more timeous information for victimspublished at 11:01 British Summer Time 25 October 2016
Marsha Scott from Scottish Women's Aid says there needs to be better communication and more timeous information provided to victims.
Ms Scott says there is a disconnect between what happens at the strategic level and what then happens at the local level.
Susan Gallagher from Victim Support Scotland also stresses the need for feedback from complainers to be fed back into the justice system.