'Civilians rushed out of basements, hugging loved ones goodbye'published at 19:48 British Summer Time 20 April 2022
Turning now to the Donbas region in the east of Ukraine, where Russia has begun a renewed offensive.
A journalist there, Ed Ram, says many people are exhausted and frustrated - they are growing "really tired" of a conflict that has been ongoing since 2014.
"There is a bit of pro-Russian sentiment and historically people have looked to go to Moscow, it is thought of as aspirational, but that pro-Russian sentiment is on the decline."
Locals told him that "the war has turned feelings", they feel "more Ukrainian".
On a recent visit to Kreminna - where Russia has taken control - Ram helped to evacuate 17 civilians in an armoured bus. The city was once home to 18,000 people - now only 3,500 remain, he says.
"We picked up civilians who looked very stressed, they rushed out of basements and it was an emotional scene.
"People were hugging loved ones goodbye and it was a real mix of ages - older people who haven't been able to leave and a few young people with children, clutching their pets."
He said one woman, holding a guinea pig and a cat, said she was devastated to leave but after seeing the killings in Bucha she was afraid what would happen if, or when, Russian soldiers arrive in the city.