Network Rail Wales and Western train services investigated

The investigation will assess whether Network Rail is complying with its licence obligations

Poor punctuality and reliability of trains in the Network Rail Wales and Western region is being investigated.

The Office of Rail and Road (ORR) said while services elsewhere are stabilising, performance in this region continues to deteriorate.

The regulator said it would work to uncover measures required to improve performance for passengers and freight.

Feras Alshaker, from the ORR, said they will "take a detailed look" at the causes of the region's issues.

He said: "As part of our work we will convene a roundtable with key players in the region to support Network Rail in taking pragmatic and effective action to improve performance for all the region's rail users."

The ORR's investigation will assess whether Network Rail is complying with its licence obligations in the Wales and Western region, and whether it is doing everything reasonably practicable to deliver train service performance.

Based on its investigation, the ORR will determine whether or not there is more that Network Rail could be doing and may decide on appropriate measures, which could include enforcement action.

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