Luton Airport car park fire: Flights returning to normal

Passengers have been waiting for flights to return to normal

Passenger flights have started to get back to normal at Luton Airport after a huge fire ripped through a terminal car park on Tuesday evening.

The blaze caused the building to suffer a "significant structural collapse" but no serious injuries were reported.

Commercial flights resumed just after 15:00 BST on Wednesday.

The airport said flights were "operating as normal" and terminal car park one had re-opened for the collection of vehicles only.

It said passengers should check with their airline.

• What caused the Luton Airport fire and what happens next?

Fire crews remained at the scene on Thursday morning

An investigation into the cause of the fire has begun.

Bedfordshire Fire and Rescue Service said it believed the fire started in a "diesel-powered" car and then spread through the building.

The airport said it understood "the distress this incident has caused for our car parking customers, and we recognise many are anxious for answers".

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It said it was working hard to answer questions and thanked customers for their patience and understanding.

Passengers arriving by car could now use the long and mid-stay car parks, while a temporary drop-off has been established at the mid-stay car park. Terminal car park one was just for the collection of vehicles, it added.

However, the Dart shuttle remains closed, with replacement buses running.

Flames could be seen on the top level of the multi-storey car park

Chris Penhall, whose car is parked on level three of the car park damaged by the fire, was due to fly into Luton on Wednesday but her flight was diverted to Gatwick.

She said she had received a few emails from Luton Airport.

The airport could not give any details about the state of individual cars but she was told she should alert her insurers "as soon as possible to the situation".

"In my head I'm very sad to say I don't think I'll see my car again," Ms Penhall said.

Passengers were asked to arrive three hours early for their flights

Patricia Marianska, from Slough, Berkshire, drove to the airport to fly to Warsaw and said she was stuck in traffic for about 15 minutes.

She said she had to walk for about five minutes from the mid-stay car park, but "apart from that there was no inconvenience".

"I did get an email to get here three hours before my flight so we made sure we left earlier," she said.

Lucy Smith and Elizabeth Webster eventually got to Amsterdam after hours of delays and flight changes

Lucy Smith and Elizabeth Webster, from Bedford, were due to fly at about 09:00 on Wednesday to Amsterdam.

Ms Smith said their flights were rescheduled and changed three times, so they waited at the airport for more than 12 hours.

On the fourth attempt, their flight took off at 20:56, after being delayed by 45 minutes.

Speaking to the BBC from the Netherlands, she said: "It was a very stressful day, we were very tired, but we're happy we finally got here."

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Emily Cozens, from Nottingham, stayed in a Luton hotel overnight to catch her early morning flight to Lithuania, and was able to park at the airport.

She said: "There was a bit of traffic, and straight into terminal one."

Ms Cozens said although it was not clear at first where she should go, there were lots of people on hand to help.

Councillor Javeria Hussain, chair of Luton Rising, praised everyone who worked so hard to get the situation under control

Labour councillor Javeria Hussain, chair of Luton Rising, the Luton Borough Council company that owns the airport, said as a "precautionary measure" the Dart shuttle would remain closed.

She said it was not damaged but checks were necessary to ensure it was not affected by debris and smoke.

A decision will be taken later on when it will resume.

She said the council and Luton Rising would work closely with the operator, LLA, owners of the "heavily damaged" car park.

A police presence remained at Luton Airport on Thursday

London Luton is the UK's fifth largest airport after Heathrow, Gatwick, Manchester and Stansted, carrying more than 13 million passengers in 2022.