Worcester Bosch's green boiler claims investigated

The investigation will look into marketing by Worcester Bosch to see whether it misled consumers

A boiler firm is set to be investigated by the UK's competition watchdog over whether customers have been misled by green energy claims.

The inquiry will focus on Worcester Bosch's (WB) "hydrogen-blend ready" home boilers that cost up to £3,200.

The Competition and Markets Authority (CMA) said the firm's marketing could falsely suggest the boilers reduce a household's carbon footprint.

WB said it would assist the watchdog with its investigation.

It is part of a wider inquiry by the CMA into the green heating sector.

The watchdog said claims by WB could suggest its boiler appears to have a special feature of "80% natural gas and 20% hydrogen", despite this being a legal requirement since the 1990s.

It is also looking into information given by the firm about the use of hydrogen for home heating that is not currently available in the UK.

'Businesses need to be clear'

The CMA said it had written to 12 other businesses that sell "hydrogen-blend ready" boilers to warn them that they could be breaching consumer protection.

George Lusty, from the CMA, said: "Businesses need to be clear about the environmental credentials of the products they're selling.

"This is especially important for heating products like home boilers, which are an expensive and long-term purchase."

WB confirmed it had received "notice of the investigation" by the CMA.

"We... are assisting them in full with provision of information as requested," the firm added.

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