Manchester mum says she's waited seven years for damp repairs

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Lauren Yeo cleans mould off the windowImage source, LDRS
Image caption,

Lauren Yeo cleans mould off the window

A woman claims she has been waiting for seven years for her landlord to sort out mould and damp in her home.

Lauren Yeo said she had been reporting problems with her home in Fallowfield, Manchester, since 2016.

She said she regularly scrubbed mould from the walls in the "bone-chillingly" cold house, but that repairs were rarely more than "a lick of paint".

Jigsaw Homes Group apologised for the repair delays and said it was "working with her".

Ms Yeo told the Local Democracy Reporting Service: "It makes me feel sick. And it makes me feel like a failure.

"There's water running down [my son's] walls.

"His clothes smell of damp, his bed smells of damp."

Image source, Lauren Yeo
Image caption,

Lauren Yeo says she is colder now than when she lived on the streets

She said repair teams had been in the past but had not fixed the problem.

"They love coming over with a lick of paint. Then they'll go and the mould will start to come back through again," she said.

A Jigsaw spokesman said it was aware of her recent complaints and has worked with her to resolve the problems.

"The health and safety of our residents and their families is our absolute priority and we are committed to addressing any concerns promptly."

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