South Northamptonshire council tax payments wrongly refunded
- Published
A council is investigating after people had council tax direct debit payments credited back into their accounts just hours after they were taken.
West Northamptonshire Council said the issue affected people in the south of the county on 1 January 2022.
Payments were taken from people's accounts and then returned, meaning they may currently have more money in their accounts than anticipated.
The money will still have to be collected at some stage.
The BBC understands it is currently unclear if the issue is the result of a bank, BACS (Bankers Automated Clearing Service) or council error.
In a tweet posted on Tuesday morning, the authority said: "We are investigating this issue with BACS and will provide a further update later."
Allow Twitter content?
This article contains content provided by Twitter. We ask for your permission before anything is loaded, as they may be using cookies and other technologies. You may want to read Twitter’s cookie policy, external and privacy policy, external before accepting. To view this content choose ‘accept and continue’.
Find BBC News: East of England on Facebook, external, Instagram, external and Twitter, external. If you have a story suggestion email eastofenglandnews@bbc.co.uk, external
Related topics
- Published22 December 2021
- Published10 December 2021
- Published2 December 2021