Use of 'Check In Scotland' Covid service plummets

  • Published
Related topics
Edinburgh barImage source, PA Media

The number of people using the Check in Scotland service to register at venues has plummeted in recent months, new figures show.

The digital service allows businesses to collect contact details for Covid contact tracing purposes.

But the average number of check-ins per day is now almost 65% lower than the peak in early June.

Deputy First Minister John Swinney said the check-in service was "absolutely crucial" for interrupting the virus.

The voluntary Check in Scotland facility was launched in April as a way to help businesses effectively collect the contact details of their visitors and customers.

Hospitality, tourist attractions and hairdressers are among those asking customers to scan a QR code poster via their smartphone camera to share details.

Check In Scotland then uploads the name, email address and mobile phone number of each user to a secure centralised database along with the time of their visit to each venue.

NHS figures released to BBC Scotland under freedom of information laws show the number of check-ins per day between 28 April and 16 December.

The service's high point came in early June when there were an average of 116,816 check-ins per day.

But by early December this daily average was at the 40,996 mark- a 64.9% drop.

At Holyrood's Covid recovery committee on Thursday, SNP MSP John Mason quizzed deputy first minister John Swinney about the reduction, asking if check-ins are still important?

Mr Swinney said: "It's absolutely vital and we reiterated that point in the first minister's statement, we reiterated that in the obligations we are putting on venues to make sure the check-in arrangements are visible and complied with.

"The whole check-in arrangement is absolutely crucial to enable us to interrupt the transmission of the virus."

Weekend drop

The weekends have been the most popular time for people to use the service.

Comparing two months of 2021 with eight weekend days in them, we can see there was an average of 137,880 check-ins on a weekend day in June.

By November this had dropped to 54,117.

The single highest number of check-ins on a day came on 22 May (181,437) with the lowest on 7 December (26,986).

Thousands of businesses are using Check in Scotland but the service is voluntary and other ways of collecting the required customer details, such as capturing them when online bookings are made, are also being used.

A Scottish government spokeswoman said: "Use of the Check-In Scotland app is an important measure that can help to reduce the spread of the Covid-19 virus and we continue to engage with businesses and individuals alike to encourage its use.

"It is important to note that although Check-In Scotland is popular for businesses to fulfil the legal requirement to collect visitor contact details, other arrangements such as paper lists or other digital systems, are perfectly acceptable to comply with regulations and guidance."