'I would have sold my home to get hip op'
- Published
A woman who said she was prepared to sell her home in order to pay for hip replacement surgery has undergone the operation on the NHS.
Jean Morgan, 85, from Coventry, has been in the care of University Hospitals Coventry and Warwickshire since 10 March after her left hip collapsed.
Her family claimed they were initially told she was not a priority, and had made a formal complaint over the matter.
The hospital trust said it aimed to provide the highest standards of patient care but understood waiting for treatment could be stressful.
Last week, independent healthcare champion Healthwatch Warwickshire described the family’s situation as intolerable.
Now Ms Morgan’s daughter, Annette Kinsella, said it was a relief to the family knowing her mother had undergone the operation.
"It means the world to us," she said.
“She’ll be able to come back home and live comfortably and independently, without the need for long-term nursing or being bed-bound.”
Ms Kinsella told the BBC her mum was in tears last week when she was told she would be able to have the surgery on the NHS.
"She was so relieved she wouldn’t have to borrow against her house, which was something she was looking at," she said.
Ms Kinsella says her family are is grateful to the medical team involved in her mother’s operation, but they still have concerns about how the hospital initially dealt with her care.
"While it’s a great outcome for us, I still want the trust’s chief executive Andy Hardy to review this process that could have potentially left mum and possibly other patients across the city being wrongly assessed and leaving people in unimaginable suffering," she said.
A spokesperson for the trust told the BBC all patients are assessed on their clinical needs.
“We know waiting can be stressful,” they said.
Follow BBC West Midlands on Facebook, external, X, external, and Instagram, external. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, external
Related topics
- Published17 October 2023
- Published15 June 2023
- Published2 March 2016
- Published5 April