Councils under fire over card charges

Councils are adding charges of up to 3% to bills for council services in some areas, if customers choose to pay by credit card, Which? has discovered.

Freedom of Information requests found at least 55 councils were making credit card charges, with 12 adding 2% or more to the cost of services.

Two councils were charging for both credit and debit card transactions.

Seven councils have started imposing card charges in the last year and several have plans to to bring them in.

  • Subsection
  • Published