My Bottom Line: Sara Weller, managing director, Argos
Sara Weller is managing director of the retail chain Argos, external.
She believes you must always remember that it is the customers who pay your wages.
Sara appeared on The Bottom Line which is broadcast on BBC Radio 4 and BBC World Service. Subscribe to the podcast or watch it on the BBC News Channel.
Find more business wisdom from other chief executives on the My Bottom Line, external website.