Passenger hopes rise as travel operators tackle backlog

Thousands of rail and air passengers stranded because of snow may finally be on the move as travel operators begin tackling lengthy backlogs.

Heathrow Airport plans to run two-thirds of flights and Eurostar is operating almost normally. East Coast rail services are again disrupted.

The chief executive of BAA, Colin Matthews has also announced he is giving up his bonus for this year after mounting criticism of the way Heathrow airport dealt with the snow. Last year he received almost a million pounds in pay and bonuses.

Tamsin Smith reports.