Fuel costs becoming 'real struggle' for Wiltshire family
Harry and Kitty Lay from Cricklade, Wiltshire, receive Universal Credit and their family use food banks.
To cut costs, they also use candles in the evening, which Kitty has likened to living in Dickensian times.
"It's just ridiculous but it's the only way we can limit the energy we are using," Harry told BBC Radio Wiltshire's Karen Gardner.