Gas and electric bills - challenge to 'big six' utility firms

The 'big six' energy companies received more than four million complaints last year, but what can be done to protest against the prices and services?

David Thompson spoke to Adam Scorer of Consumer Focus, social media expert Jon Morter - who helped propel Rage Against the Machine, external to number one in the charts - and energy risk analyst Andrew Horstead.

More clips and news on our BBC website, external; 'like' us on Facebook , externalpage; follow us on Twitter, external