Debenhams Swansea job losses: ‘It was just a conference call and you were gone’
When Tina Hardwicke got a Christmas temping job at Swansea's Debenhams in 1992 it turned out to be the start of a 28-year career.
She was "proud to get in" at a big-name store where she went on to become a supervisor and store trainer.
But last May the 53-year-old was made redundant and now feels "let down" by the way the company handled it.
Debenhams said it "deeply regrets" the job losses.
You can see more on this story on Wales Live at 22:35 BST on Tuesday 20 April on BBC One Wales, and on the BBC iPlayer