Q&A: Plans to simplify energy tariffs

Big changes to energy tariffs are now in the offing

The energy regulator, Ofgem, has proposed some big changes to the way gas and electricity companies sell to customers.

Ofgem has previously suggested the market is run on the basis of "complex tariffs, poor supplier behaviour and a lack of transparency".

Now the government wants to follow these plans with new legislation to make bills simpler for consumers.

Its proposals include an element of compulsion, ensuring customers are put on the cheapest deal in the price plan that they choose.

What is the problem?

Who invented all this?

So, what are Ofgem's plans, exactly?

How do the government's plans differ?

What about all the paperwork, shouldn't that be simpler too?

So when does this all start?