Summary

  • Monarch customers in the UK yet to travel: don't go to the airport

  • Customers abroad: those due to fly in the next fortnight will be brought back to the UK at no cost

  • CAA website: https://monarch.caa.co.uk/

  • CAA helpline: 0300 303 2800 from UK/Ireland and +44 1753 330330 from abroad

  • Get in touch: bizlivepage@bbc.co.uk

  1. Why the sudden failure of Monarch?published at 05:45 British Summer Time 2 October 2017

    BBC Radio 5 live

    "Talks have been going on for a very long time between Monarch Airlines and rival airlines in a bid to come to a deal and that's been paralleled to Monarch speaking to the CAA to try and secure its Atol licence for its holiday divison," says airline analyst Alex Macheras, on Wake up to Money.

    Those deal talks deteriorated three days ago, and the main bidders, Norwegian and Wizz decided to pull out, he said.

  2. 'Rescue airline' being organisedpublished at 05:44 British Summer Time 2 October 2017

    Airline analyst Alex Macheras tweets:

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  3. Advice for Monarch customerspublished at 05:26 British Summer Time 2 October 2017

    This from the Civil Aviation Authority

    Advice to Monarch customers, issued by CAA

    • Customers in the UK yet to travel: don't go to the airport
    • Customers abroad: everyone due to fly in the next fortnight will be brought back to the UK at no cost to them. There is no need to cut short your stay
    • All affected customers should check monarch.caa.co.uk, external for more information
    • The CAA also has a 24-hour helpline: 0300 303 2800 from the UK and Ireland and +44 1753 330330 from overseas