Ambulance boss says trust has an action plan to bring in improvementspublished at 13:40 British Summer Time 9 August 2016
Following today's report, external from the CQC saying the East of England Ambulance Trust, external requires improvement - the trust's chief executive has paid tribute to staff and volunteers.
Robert Morton said: "I am absolutely delighted that this report recognises the outstanding care we provide to patients, day in day out... we are the only ambulance service to get an outstanding rating."
He added: "We have made huge steps forward over the last year and this progress is reflected in the report.
"We know we have more work to do, to move us from ‘requires improvement’ to ‘good’, and we have in place a plan to address the points raised by the CQC.
"The report identifies the need to increase our staffing levels so that we can respond to the increases in demand we are seeing... We continue to work with our commissioners and the NHS to discuss and address this issue," he said.