Floors 'pancaked' at car parkpublished at 14:16 British Summer Time 11 October 2023
Bedfordshire Fire and Rescue Service fire chief Andy Hopkinson said: "What we've had, because it's affected a number of floors, is a significant structural collapse of all four floors.
"The floors, have what we call, pancaked onto each other."
Structural engineers had been on site throughout the morning, he said.