Coronavirus causes shortages in police control roompublished at 14:30 Greenwich Mean Time 4 November 2020
West Mercia Police has warned there may be a delay in answering non-urgent 101 calls after a number of staff in its control room were forced to self-isolate due to coronavirus.
The force asked people reporting non-emergencies to do it online where possible, so that the remaining staff can concentrate on 999 calls.
West Mercia Police said it had "robust plans" to cope with part of the workforce becoming ill or being forced to isolate themselves.
And it said critical services would continue "no matter what".