Lincolnshire health bosses aware of test and trace errorpublished at 15:32 British Summer Time 14 October 2020
Public health managers in Lincolnshire say they're aware of an error in the NHS test and trace app which is placing the county in the wrong coronavirus risk threat category.
Lincolnshire is officially in the "medium" risk category, but some people in the county say they're being put into the "high" risk bracket by their app.
The categories are part of the three-tier system introduced by the government from today.
Professor Derek Ward, Lincolnshire's director of public health, says he has raised the issue at a national level.
The errors can be to do with phones slowly updating themselves, and should be addressed by tomorrow, Prof Ward adds.
However, people's threat area can also be set to "high" if their postcode straddles a county border, he says.
Quote MessageIt is a worry. But I think it's really important people have the app because it does give them a really good way to monitor where people have been and whether they've been a close contact with anyone."
Prof Derek Ward, Director of public health for Lincolnshire