'Smiles and compassion'published at 17:22 British Summer Time 9 July 2015
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Fatima sent us a message about her commute. She said: "This was the most fun I had in my usual one-and-a-half hour journey to work from Chingford to Harlesden. Fun not because it took me five hours to get there but fun because despite the crowds and station closures staff and public were so helpful and making jokes.
"Smiles and compassion is all I experienced today."