'The crew kept us as informed as possible'published at 13:44 Greenwich Mean Time 20 December 2018
This man from Somerset had travelled to Gatwick to meet family, who are now stranded in Europe.
Quote MessageTheir Norwegian Air flight was diverted to Paris and landed at 08:15. Since then they’ve been stuck on the plane, unable to get off and with no information whatever about when/how they will get back to LGW. They have two young kids."
Richard Haste
There's praise for airline staff from this stranded passenger.
Quote MessageWe are at Orly having been diverted on a Norwegian flight from Chicago. The crew kept us as informed as possible and got us off the plane after three hours."
Louise Brunjes
Adriana Inciarte is concerned about her parents, whose plane from Orlando has been diverted to Dublin.
Quote MessageI blame Gatwick Airport for not having a contigency plan over drones. I don’t know if my family is being taken care of and what steps will be taken after. Both my parents are diabetic.
Adriana Inciarte