Sure's off-island calls affected by cable damagepublished at 14:12 Greenwich Mean Time 29 November 2016
Chris Quevatre
BBC News Online
Network provider Sure has confirmed that the severing of undersea cables is only affecting off-island voice calls, and that their internet and mobile services are unaffected.
They say they're working with BT and JT - with whom they are joint system owners - to organise emergency repairs to the undersea cables.
Quote MessageOur engineering teams worked through the night to put in place measures to divert our voice traffic through the HUGO network as well as to provide specialist technical support and infrastructure to JT, who had all direct UK submarine cables severed, impacting a number of JT’s services. Sure continues to support JT with re-routing their consumer and business traffic via Sure’s HUGO network.
Eddie Saints, Chief Executive of Sure