Woman calls 999 to complain about a faulty TV

No sound on a woman's television, cancelled plane tickets and a complaint about waiting for a taxi are among the nuisance 999 calls made to North Wales Police.

The force has released audio clips of the calls as it aims to reduce the number of non-essential 999 calls.

Summer is typically the time of year when this problem spikes.

Supt Alex Goss said: "Phoning 999 - which is an emergency line - for trivial matters... is a complete waste of resources and could possibly prevent a genuine life or death emergency call being put through."

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