Customers react to 'painful' water bills hike

Most people in Wales will face annual increases in their water bills from April - with the first rise being the largest at 27%.

BBC Wales' Nia Price asked people in Cardiff what they thought about the hike and many were unhappy.

"It's a basic necessity," says one, adding: "The fact they think they can put a price tag on that let alone raise it, it's painful."

Welsh Water says the extra money will fund necessary investment into their services.

Video filmed and edited by Erin Lister