North Wales NHS: Julia Hobbs on her unhappiness at care
A damning report says operations have been delayed and waiting lists allowed to grow at hospitals in north Wales to avoid financial problems getting worse.
"Significant management failings" risked patient safety for under-reporting infections.
The chairman and chief executive of Betsi Cadwaladr University Health Board are to step down after the findings.
Julia Hobbs from Denbighshire is unhappy at the care her father, Jim Hughes, received at the end of his life and the way her mother has been dealt with subsequently.