Care home resident's death prompted inspectionpublished at 14:07 Greenwich Mean Time 14 December 2020
Amy Orton
Local Democracy Reporter
A Leicester care home inspected following the death of a resident has been rated as inadequate.
The Care Quality Commission (CQC) visited Clarendon Mews, on Grasmere Street, in September following the woman's death, which remains subject to a criminal investigation.
The CQC team said it initially visited the 47-bed facility to examine choking risks but widened their remit when it emerged there were "widespread concerns".
Inspectors found problems including, external a personal protective equipment (PPE) trolley stored in a toilet area and routine physical restraint of residents which put "people at high risk of physical and emotional harm".
It also noted physical injury incidents were "not investigated or followed up appropriately".
Image source, GoogleThe report also said medicines were not stored or managed correctly, with medicines trolleys in the communal area all day.
Records showed there were not enough staff to "engage meaningfully with people".
However, the CQC team praised the home for "positive interactions between staff and the people living in the service".
It also said since the inspection, the provider has "worked at pace and taken prompt action to start mitigating the risks".
A spokesperson for the home said it was working closely with the Leicester City Council and the CQC and had a comprehensive action plan in place to improve the quality of care.
Leicestershire Police - who have interviewed two women aged 49 and 50 and a 39-year-old man on a voluntary basis - said their investigation is ongoing.
